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General discussion

Conflict between wireless phone, N+ router and modem

Apr 4, 2010 8:22AM PDT

Ever since we got a new Panasonic Dect 6.0 wireless phone system, phone calls have suddenly dropped. We have a Belkin N+ router and an Arris modem through Comcast. The modem just kicks out, the router kicks out, then the Modem and router automatically restart and the phone works again.

Discussion is locked

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The modem restarts?
Apr 4, 2010 8:33AM PDT

That's truly odd. The comcast modem I have has battery backup power and has never restarted in 2+ years. Something is truly amiss here.

I don't see it but thought I'd add a thought here.
Bob

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WAG causes
Apr 5, 2010 3:04AM PDT

The only think I can think of if using the same Hz range, like 2.4Ghz, etc., that it maybe overriding one or the other since very close physically to each other. That's not suppose to be a problem but if power of wifi may strongarm the other and cause problems. Since multi-based phones tend to "register" thier base, it maybe seeing the router or any other similar based Hz wifi as a lost handset and ties to re-init. it and make contact. This is a WAG on my part but nothing surprises as I see similar problems in hi-density areas where wi-fi is in constant use, but most users really can't do anything other than check their setting an if optional, select another channel. I exclude other possible wifi issues or poor cabling.

tada -----Willy Happy