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Configuration Warning when I boot up AOL

I recently sent a message to AOL last evening:
There is a configuration warning when I boot up AOL recently within the last week. An error occurred reading the configuration file. Syntax Error: missing; before statement r240x00032230 r25:0x003c4c7c r26:0x0032234 r27:0x0012f39c.
What is this all about? Do you think Symantec System Works: Norton, screwed up my connection? I have heard so many conflicting reports about Norton lately, I am almost agreeing with the net. I only downloaded the Symantec/Norton recently. A couple of years ago, AOL sent to me computer updates that would fix my system automatically. I am on a Macintosh system now and feel like a loner with AOL. What ever happened to fixing bugs in the AOL operating system? By the way, this live technical support configuration on the AOL is not the greatest. (50 words or less). When I went to a PDF file of the problem to see the report I could not continue with my message to AOL. I had to click on the doc before I could continue to type anything. What gives with that? I have only a 56K modem to download with. I used to receive live updates on my PC when my AOL was on that.
I like a Macintosh better and I am a professional graphic artist that has used the Mac for about eighteen years. It seems like AOL does not care about the Mac users at all. I am also a BETA TESTER for AOL on the Mac X System. This problem is a new one to me.
Please help me out.
One other question I have, is where am I sending this tech question to? Outsourced to India or the USA? I find it much better talking to a person than to type my question into a computer. So much faster and personal! This will be my last time that I will go on to live update. Takes too long!
I called AOL tech support and reached a gentleman from India.
He told me Symantec/Norton is window based and I should have ordered VIREX, that is Mac based.
Is that true?
When I went to Symantec/Norton site tonight, all I can view is Window feedback. Where are the Mac feedbacks?


Presently, I am running Mac X.2.3 on a G4 Quicksilver Server 733 Mgh that is home-based. 512 Megs. of memory.
I am presently running my system on Classic so that I may switch between some of my software that is OS9.
I have purchased X3 but not have installed it for over five months. I am worried about all the problems with System 9&10 compatibility issues and other problems that have cropped up with my co-workers that have installed X at their home.

I should post another issue on this, but another problem cropped up with one of my co-workers. She has a problem with X and the mouse. She places the curser towards the top left hand corner of her screen and all of a sudden the mouse curser arrives to the bottom right hand corner of her screen. Ever heard of that?

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