Computer Help forum

General discussion

computers turns off randomly, but power supply stays on

by duncanrd19 / April 5, 2005 1:11 AM PDT

The computer is a Hp 503w. It has a celeron 1.7 processor, 128mb of ram, and is running xp home. It stays on for random amounts of time and then shuts down with no warnings or errors. It can be in an application or doing nithing at all. When this happens everything is off, but the power supply fan is still running. You have to hold down the power button for a few seconds to get it to go off before you can boot back up. When it boots back up it gives no error messages. Antivirus is up to date and has found no viruses. The system temp runs between 35 and 38 degrees celsius. I have replaced the power supply and ran a system recovery on the hard drive. It still has the same problem. Any suggestions out there?

Discussion is locked
You are posting a reply to: computers turns off randomly, but power supply stays on
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: computers turns off randomly, but power supply stays on
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Try these...
by Willy / April 5, 2005 1:51 AM PDT

Review your "power management" setting and verify they are OK. You can ply with it, but I suggest "turn-OFF" any hiberate or slep modes for all devices and see if that helps. Also, under the bios area, check the system setting for "over-temp" control. Verify what it is and what action it takes, it may reach a certain temp and shutdown as it safety measure. Also, run an AV and malware scans fro any possible infection/attack. It maybe possible your HP model could be problematic so check the HP support website for any FAQ or known problems plus thier forum and query there. Check the p/s wiring at the mtrbd. for any loose or apparanet weak connection.

tada Happy ------Willy

Collapse -
Duncan, More Things To Try
by Grif Thomas Forum moderator / April 5, 2005 3:02 AM PDT

128 MB is a bare minimum for XP..Try getting at least another 128 MB. While adding the extra RAM, make sure that your current RAM is seated correctly and working.

Although this sounds like a hardware issue, please try all the procedures below to make sure the computer is clean and running with fewer program conflicts which could cause freezes and shutdowns.

First, download, install, update, then run ALL of the free spyware removal tools from the links below. Delete all spyware found:

Ad-Aware

Collapse -
status update
by duncanrd19 / April 6, 2005 1:41 AM PDT

Thanks for the tips and links. I found some spyware and other programs and removed them. Seems to be working fine for the momment. Thanks again

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

Does BMW or Volvo do it best?

Pint-size luxury and funky style

Shopping for a new car this weekend? See how the BMW X2 stacks up against the Volvo XC40 in our side-by-side comparison.