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Question

Computer won't start with new video card

Sep 27, 2013 8:46PM PDT

Hello all,
I recently bought a new video card, the Asus Nvidia GeForce GT 640 2GB DDR3, but when I replaced it with my old video card, which I believe is a Asus Ati Radeon x1300/x1550 Series. That one worked fine until it started messing up my games, the screen was all broken up, a lot of noise. Eventually it would even crash when I started iTunes simulation. Anyway, I needed a new video card, but once I got it, my computer wouldn't even start. Normally, it start with a little 'beep', but that doesn't happen with my new card. It apparently prevents my computer from starting. When I wanted to post this message, I restarted my computer to check which motherboard I have, which is the P5VD2-MX SE Motherboard X Series. However, my computer wouldn't restart after that, whether with my old video card, the new one or without a card at all. I was wondering if anyone knows (where to find) if my motherboard is compatible with my video card or what else to do.

Thanks Happy
Vasilis

Discussion is locked

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Other PC
Sep 29, 2013 1:41AM PDT

My brother bought the same card and it works perfectly fine for him, so that's why I decided to get myself the same card. So it works on another PC. I'm not sure what his motherboard is, but I don't think it's a lot newer than mine.

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Let's be very clear here.
Sep 29, 2013 3:53AM PDT

Your new card works in his PC?

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Brother PC
Sep 29, 2013 4:31AM PDT

Well, he has exactly the same card and it works fine with his PC, yes indeed.

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And you are writing that
Oct 1, 2013 8:54AM PDT

Your card works in his PC and not that the same make/model card works in his PC?

It would be a shame to work this long and hard and your card was a dud.
Bob

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(NT) And what PSU does that system have ?
Sep 29, 2013 7:50AM PDT
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Brother PSU
Sep 30, 2013 12:21AM PDT

I believe he has a 350 Watt PSU as well, but I don't know the details. I found a bigger PSU (465 Watts), but not all plugs are the same, which means it doesn't fit... I suppose I'll need to try at the local electronics shop.

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Answer
Part of the problem
Sep 28, 2013 6:48PM PDT

Part of the problem is solved, I just tried if I could start the computer without any card in it and it just works fine again. Not sure what was the problem before with Windows... Next I'll try another PSU.

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Part of the problem
Sep 30, 2013 3:26AM PDT

Well, it still won't start with properly with my old video card, I only get to the login screen without a video card.

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Answer
RE:
Sep 29, 2013 10:43PM PDT

You need to buy a good certified power supply min requirement is about 500 watt or more.other wise it wont statrt and it will bottleneck your pc's performance.

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Answer
Power
Oct 1, 2013 8:48AM PDT

I notice in your comments that you mentioned several times that your PSU is 350 Watts so it couldn't be a power supply problem. However, 350 Watts isn't that much. You can't think of it that your power supply always has 350 Watts available at all times. Everything is going to use a portion of that wattage. Think of it as a 400 watt surround sound system with 4 speakers that each require 100 Watts each. Once each speaker takes their portion of the 400 Watts there's nothing left. It may be that you're available power, after all other components take their cut, doesn't have enough left for the Video Card.

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Answer
I think my brain hurts!
Oct 5, 2013 12:50AM PDT

Sorry, couldn't resist but joking apart, the story seems somewhat confusing. Let me see if I understand all the combinations:

1. The PC failed with the original graphics card

2. Replaced the failed card with the GT 640 and the machine won't boot Windows at all

3. The machine will boot a Linux system off a Live CD/DVD with the GT 640 in place

4. The machine will boot to the Login screen without any card installed

5. The state of the Motherboard capacitors is unknown (at least, I can't find a check)

6. The TOTAL power requirements of the machine with all installed devices is unknown

7. Your brother has a similar card installed in his machine and is working but we don't know how his machine relates to yours.


I'd be inclined to rule out the capacitors, the machine works under Linux Live CD and without a graphics card, so they may or may not be weak but not a killer.

The motherboard appears to have an onboard graphics chip that will at least take you to the login screen - is that the Windows login screen or the POST login screen? No matter, something is driving the screen.

If there is an onboard chip, why won't Windows use it? Has Windows been setup in some way to ignore anything but the add-in card?

What is the Live Linux using to drive the screen? The onboard chip or the GT 640? Live systems are both very flexible and very basic - they'll use whatever they can find, which is what makes them useful diagnostic tools.

Does the BIOS recognise the GT 640? If it's blocking it and Windows is blocking the onboard chip, you aren't going to get far.

Do we KNOW the motherboard is working? Probably, Live Linux and the boot to Login work but we don't know for sure that the PCIe slot is working.

Do we KNOW the GT 640 is working? No, unless you are absolutely sure the Live Linux is using it.

Do we KNOW you have adequate power from the PSU? No, unless you've done the sums for the full system.

Suggestions:

1. Ask your brother to test YOUR GT 640 in his machine - that will rule the card in or out.

2. Check your BIOS settings.

3. If you have access to the power supply such as Bob mentioned, test your machine with both your add-in graphics cards to check whether the issue is, as most suspect, power and if the original card has actually failed.

4. If you have the space on your hard disk, partition 16 GB off (use something like Partition Wizard on CD or similar) an try to install windows from your install disks into the new partition with the GT 640 installed. If this works, then your problem is with your production Windows system. If it installs and works, load the latest driver for the GT 640 from Asus/Nvidia. If all this works, back it up your production partition again and try a repair install.

5. If none of this works, I'd suspect the PCIe slot on your motherboard.

Hope some of this helps - if not, as Bob suggested a few posts ago, it may be time for professional help.

Good Luck!