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Question

Computer won't start - virus or heat?

by OLDMANNEWBIE / October 25, 2012 11:07 PM PDT

What would cause my computer to shut down immediately after the screen that asks how you want to start - safe mode or normally? The fan is running. Could this be a heat issue or a virus? Please any suggestions? The computer is about 5 years old.

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Clarification Request
Cleaning time
by Willy / October 26, 2012 3:18 AM PDT

You didn't provide much in details AND IF YOU DID ANYTHING YET. I offer this as it helps to narrow down issues or causes.

If you haven't yet, remove side cover(desktop?) and blow out and/or clean the dust bunnies out. Also, check the innards for things that shouldn't be. verify operation of *ALL FANS* anywhere. If laptop, blowout the fan channel or blowhole.

tada -----Willy Happy

All Answers

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Answer
My last desktop did that.
by R. Proffitt Forum moderator / October 26, 2012 2:27 AM PDT

The heatsink and fan unit had fallen off. The fans still ran (until it turned off)
Bob

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