Download the following Shutdown utility (freeware) and save it to let's say c:\shutdown folder. Open a command prompt, type the following command and press Enter.
Normally, it should shut down and power off your PC.
If you want to see some tens of causes for your power off anomaly, read this Shutdown & Restart Troubleshooting page.
1. I see that you have also a not working icons problem. This can be related with your power off problem.
2. There is no official instructor here.
Trying to unweave, unwind, unravel
And piece together the past and the future,
T. S. Eliot
I am running windows xp professional, service pack 1, recently I noticed that the computer won't shutdown. when you click on turn off, it goes to "windows logging off ", then "saving your settings"and to "windows is shutting down " and it does not move from there. I have waited up to an hour to see if it will shut down, but it just remains on that screen. I have to shut it down by shutting the power cord down. Everything else works fine except for this problem. any help from an instructor or other person will be greatly appreciated, lino