Windows Legacy OS forum

General discussion

computer won't shut down

by lino / November 4, 2004 10:12 PM PST

I am running windows xp professional, service pack 1, recently I noticed that the computer won't shutdown. when you click on turn off, it goes to "windows logging off ", then "saving your settings"and to "windows is shutting down " and it does not move from there. I have waited up to an hour to see if it will shut down, but it just remains on that screen. I have to shut it down by shutting the power cord down. Everything else works fine except for this problem. any help from an instructor or other person will be greatly appreciated, lino

Discussion is locked
You are posting a reply to: computer won't shut down
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: computer won't shut down
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Re: computer won't shut down
by Cetin Denislam / November 5, 2004 12:01 AM PST

Download the following Shutdown utility (freeware) and save it to let's say c:\shutdown folder. Open a command prompt, type the following command and press Enter.

c:\shutdown\shutdown -u

Normally, it should shut down and power off your PC.


If you want to see some tens of causes for your power off anomaly, read this Shutdown & Restart Troubleshooting page.


P.S.

1. I see that you have also a not working icons problem. This can be related with your power off problem.

2. There is no official instructor here.

Good Luck,

Cetin


Trying to unweave, unwind, unravel
And piece together the past and the future,


T. S. Eliot

Collapse -
I have the exact same problem.
by pookins / November 5, 2004 5:39 AM PST

The computer is about 6 months old, a HP.
It started doing it recently.
I have not added new hardware.
I could not get any help from the previous answer so if anyone can help let me know.

Collapse -
Do you have Zone Alarm? It may have started on
by pookins / November 5, 2004 6:18 AM PST

my computer when I installed Zone Alarm, not sure. Let me know if you have Zone Alarm please.

Collapse -
I solved the problem!
by pookins / November 5, 2004 7:31 AM PST

I turned of Zone Alarm in the startup menu.
I tried shutting down the computer and it shut down perfectly.
I then turned Zone Alarm back on in the start up menu and still the computer shuts down OK.
Problem solved.

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

CNET FORUMS TOP DISCUSSION

Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?