If you can download the tools below on your current computer, and get
them to work, then fine, but frequently the problem malware prevents the
programs from running correctly. If that's the case, then download ALL
of the tools below on a friend or family member's, CLEAN computer and
copy them to a CD or flash drive, then transfer them to the problem

First, after transferring it to the problem machine, run the following tool to help
allow the removal programs below to run. (courtesy of Grinler at
BleepingComputer.com)There are 3 different versions. If one of them
won't run then try to run the other one. Be patient.... as a black
window should open, then close after finding all the background
programs.Vista and Win7 users need to right click and choose Run as AdminYou only need to get one of them to run, not all of them.




IMMEDIATELY after running the "Rkill" tool above, run/install the Malwarebytes and
Hitman Pro and TDSSKiller from the links below which you've also copied
to a CD or flash drive, and transfered to the problem machine. Do NOT
restart the computer after running Rkill.Once downloaded and
before transferring Malwarebytes to the problem machine, rename the
program installer "mbam-setup.exe" file to something else like
"Gogetum.exe", then copy the installer file and the update file to a CD
or flash drive.. Transfer the file to the problem machine, then install
the "Gogetum.exe" file, then run the update to get the program current..
After that, run a full system scan and delete anything it finds.

Malwarebytes Installer Download Link (Clicking on the links below will immediately start the download dialogue window.)

Malwarebytes Manual Updater link

Next, install and run a full system scan with the Hitman Pro program from the link below.

Hitman Pro 3.5

Next, download TDSSKiller and follow the guide to use the tool:

And when you're done, check your LAN settings in Internet Explorer like this:Open
Internet Explorer and go to Tools-Internet Options-Connection Tab.
Click on the LAN settings button. IF there is a check mark next to "Use a
proxy server for your LAN", uncheck it. Click OK. Then OK, again.

Hope this helps.