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General discussion

Computer turns on when telephone rings

by FIRECats Nov 23, 2004 6:51AM PST

I'm running Windows XP home and when the phone rings while the computer is off the computer comes back on. I believe it has something to do with the modom softV92 data fax modem. However am not sure. have not been able to find any reason for why it would happen and would appreciate any help

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9 Posts
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Re: Computer turns on when telephone rings = BIOS
by r. proffitt Former Forum moderator Nov 23, 2004 6:53AM PST

Some BIOS have a WAKE ON RING setting. Turn it off.

I'd tell a bit more, but no make or model was provided in your post.

Bob

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Re: Computer turns on when telephone rings = BIOS
by FIRECats Nov 23, 2004 7:08AM PST

I had a search through bios before i posted this mesasge and was not able to find any wake on ring settings

Motherboard is a K7VTA3, ATX type that uses 4-layer PCB.
Bios Phoenix Tech. LTD V6.0, plug & play V1.00 SMBIOS/DMI V2.20, supports APM and ACPI, and alos supports cd/dvd boot, LS-120 boot, zip boot & selective booting. Any ideas

Thanx

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Connections.
by r. proffitt Former Forum moderator Nov 23, 2004 9:01AM PST

" LAN Card Wake Up / Internal Modem Ring Wake-Up headers"

Apparently this board has a hardware connection for this. You'll need to read the manual.

bob

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Re: Connections.
by FIRECats Nov 23, 2004 12:43PM PST

I found it under IRQ/Event activity detect and it was disabled however powerOn by PCI card was enabled and after referring to the manual it states it should be enabled, i disabled it and so far it has not powered on, time will tell however, so for the mean time i think the problem is solved

Thanks for all your help Bob

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Re: Computer turns on when telephone rings
by MarkFlax Former Forum moderator Nov 23, 2004 9:26AM PST

I don't suppose you have Answer Phone software installed on your computer do you?

On mine, it is called Classic Phone Tools and although I haven't used it much, when I did, I noticed that when the phone rang and my computer was in screensaver mode, it would pop out of the screensaver back to the desktop.

When you say your computer is off, do you mean switched off, or just in stand-by mode?

Just a thought

Mark

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Re: Computer turns on when telephone rings
by FIRECats Nov 23, 2004 12:14PM PST

Mark

No i don't have any answer phone software installed and the computer has gone through a normal shutdown so is off, not in standby or screensaver going

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Re: Computer turns on when telephone rings
by MarkFlax Former Forum moderator Nov 23, 2004 5:42PM PST

Ahh, ok.

Mark

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Re: Computer turns on when telephone rings
by phattdaddy Nov 25, 2004 4:53AM PST

Out of curiosity, do you have a phone connected to the same jack point as your modem?
This may give problems with incoming calls activating your PC back through the modem.
A double jack adapter with phone and modem on the same jackpoint may also slow down your internet modem speed.

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Re: Computer turns on when telephone rings
by Gail Smothers Dec 6, 2004 7:21AM PST

My parents have the same problem with their computer. Have you received a fix for the issue.

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