Attention: The forums will be placed on read only mode this Saturday (Oct. 20, 2018)

During this outage (6:30 AM to 8 PM PDT) the forums will be placed on read only mode. We apologize for this inconvenience. Click here to read details

Computer Help forum

Question

Computer stopped working after dropped, help?

by aptalentz / October 20, 2014 1:00 PM PDT

Ok so I had my desktop at a friend's house (no laptop at the time) and I was getting ready to leave so my friend was gonna help me bring my pc upstairs. Unfortunately, when he picked it up he did so by using the vent at the bottom so when he got it about a foot off the ground the cover slipped off and he dropped my pc. I wasn't mad as he was just trying to help. Anyways, when I got home I set it up and it worked just fine, for about a day. I ended up restarting it for some reason (I think there was an update I needed for something) and it wouldn't start back up. After opening it up to inspect it, the graphics card looked loose and I noticed the front right leg of the case was shoved into the case itself from the drop. Now I can't get it to start up and I have no idea what is wrong with it. Is there any way to find out what is wrong, or do I just need to start buying random parts? Thanks for all the help and tips!

Discussion is locked
You are posting a reply to: Computer stopped working after dropped, help?
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Computer stopped working after dropped, help?
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
I've shipped computers
by James Denison / October 20, 2014 1:07 PM PDT

and the most common problem during delivery is hard setdown or drop and it can cause the CPU to come loose. More often though the HSF and CPU completely fall off.

Collapse -
Checking now
by aptalentz / October 20, 2014 1:09 PM PDT
In reply to: I've shipped computers

I will check this right now and test it out, will it most likely be fine even if it came loose. Or will I need to get another?

Collapse -
there's no way to be sure
by James Denison / October 20, 2014 6:36 PM PDT
In reply to: Checking now

the HSF would be OK probably, as for the CPU, depends on the pins as to socket or cpu damage or just come loose. On older CPU's easy enough to straighten a pin or two and fit it back, but those had less than 500 usually and were stronger, the newer ones have 900+ pins and are weaker, almost hair like.

Popular Forums

icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

FALL TV PREMIERES

Your favorite shows are back!

Don’t miss your dramas, sitcoms and reality shows. Find out when and where they’re airing!