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Computer Help forum


Computer stopped working after dropped, help?

by aptalentz / October 20, 2014 1:00 PM PDT

Ok so I had my desktop at a friend's house (no laptop at the time) and I was getting ready to leave so my friend was gonna help me bring my pc upstairs. Unfortunately, when he picked it up he did so by using the vent at the bottom so when he got it about a foot off the ground the cover slipped off and he dropped my pc. I wasn't mad as he was just trying to help. Anyways, when I got home I set it up and it worked just fine, for about a day. I ended up restarting it for some reason (I think there was an update I needed for something) and it wouldn't start back up. After opening it up to inspect it, the graphics card looked loose and I noticed the front right leg of the case was shoved into the case itself from the drop. Now I can't get it to start up and I have no idea what is wrong with it. Is there any way to find out what is wrong, or do I just need to start buying random parts? Thanks for all the help and tips!

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All Answers

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I've shipped computers
by James Denison / October 20, 2014 1:07 PM PDT

and the most common problem during delivery is hard setdown or drop and it can cause the CPU to come loose. More often though the HSF and CPU completely fall off.

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Checking now
by aptalentz / October 20, 2014 1:09 PM PDT
In reply to: I've shipped computers

I will check this right now and test it out, will it most likely be fine even if it came loose. Or will I need to get another?

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there's no way to be sure
by James Denison / October 20, 2014 6:36 PM PDT
In reply to: Checking now

the HSF would be OK probably, as for the CPU, depends on the pins as to socket or cpu damage or just come loose. On older CPU's easy enough to straighten a pin or two and fit it back, but those had less than 500 usually and were stronger, the newer ones have 900+ pins and are weaker, almost hair like.

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