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Computer speeds up and freezes when running a virus scan

by kar101017 / August 20, 2007 10:16 PM PDT

My computer works fine, but when I try to run McAfee's or spybot I can hear my computer speed up and it's like a car going from higher speed to higher until the computer freezes. I then have to reboot. Anybody have the same problem? This just started, I used these programs before and had no problems. I use a emachine, Windows XP, AMD Athlon 64 processor 3400+ 2GB memory.

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Sometimes a virus can cause that
by eddie11013 / August 20, 2007 11:38 PM PDT

Try going into 'safe mode' and running your scans. Pressing the F8 key while booting up will bring a selection to enter into safe mode. This eliminates any other startup programs that might be interfering. Here is a list of free online scans that you can also try: A-Squared On Line Trojan Scan -- http://www.windowsecurity.com/trojanscan/
BitDefender On Line Scan -- http://www.bitdefender.com/scan8/ie.html
Ewido On Line Scan -- http://www.ewido.net/en/onlinescan/
F-Secure On Line Scan -- http://support.f-secure.com/enu/home/ols.shtml
House Call Anti-Virus http://housecall.trendmicro.com/housecall/start_corp.asp
Kaspersky http://usa.kaspersky.com/services/free-virus-scanner.php
Good luck,
Eddie

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Computer speed up/freeze
by kar101017 / August 21, 2007 1:17 AM PDT

Thank you for responding. tried your sugestions with no luck, tried your free sites with no luck, could not download. Still have the same problem. I'm thinking I got a serious problem.

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(NT) Have you tried "cleaning" inside computer? Maybe getting hot
by eddie11013 / August 21, 2007 2:36 AM PDT
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Computer speed up/freeze
by kar101017 / August 21, 2007 3:14 AM PDT

Yes, just installed a gig of mem. Very clean. maybe need a new HD.

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Minor suggestions
by eddie11013 / August 21, 2007 6:05 AM PDT

?just installed a gig of mem? - how sure are you that this new memory is compatible to your system? Try removing the ?new? one.
Uninstall McAfee and Spybot and try the online scans again. Maybe one or the other was corrupted or got corrupted by a virus.
Review what you have ?installed? in the control panel/add and remove programs, maybe something there that shouldn?t be. If not sure, Google and /or post here.
Have there been any ?error? messages lately? Was did they state?
Have you done a defrag or a chkdsk lately?

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Take the hard drive out
by sasupp / August 21, 2007 1:45 AM PDT

If you get desperate you can always take your hard drive out and get a hard drive cover (they cost about $20). You can then hook it up to another computer and run all of your scans on it.

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Computer speed/freeze
by kar101017 / August 21, 2007 1:53 AM PDT

I never heard of a hard cover, where would I get that?

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(NT) Have you tried system restore?
by tomron / August 21, 2007 3:35 AM PDT
In reply to: Computer speed/freeze
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hard drive cover
by sasupp / August 21, 2007 12:52 PM PDT
In reply to: Computer speed/freeze
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computer speedup/freeze
by kar101017 / August 21, 2007 2:39 PM PDT
In reply to: hard drive cover

Ok thanks, I try bestbuy and will get back with results

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