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Question

Computer sparks, loud bang

Oct 12, 2012 7:21AM PDT

The power was down for over 24 hours, once the power came back.

The computer was off and connected to a surge protector strip. When the power came back on (computer still off), suddenly it started to spark and smoke which I'm guessing was from the computer power supply unit, but I am not sure as I've never experienced this. The spark, loud bangs and smoke happened at two incidents one after another.

At this point what are my options?

Should I try to turn on the computer or would that potentially damage it further?

Is there much hope of getting the computer fixed or replaced through the surge protection strip insurance policy? No other devices connected through it were damaged only the computer (not sure about the monitor yet).

Discussion is locked

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Answer
This happened to us at the office.
Oct 12, 2012 7:44AM PDT

It was the culmination of a long series of issues with that machine but was our first encounter with what has become known as the BAD CAPS plague. You can research BAD CAPS to find pictures of what to look for.

The story is just like ours with ours being a bit longer story about blowing out power supplies and after we increased the power supply from a paltry 350W unit to 750 Watts the power supply finally had enough power to blow the BAD CAPS right off the board.
Bob

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Answer
Voltage spike
Oct 13, 2012 1:14AM PDT

Sounds as if you were hit by a spike, not unusual after power outage. It is a good idea, when possible, during a power outage to unplug devices such as computers, TV's etc. A surge protector is not necessarily the panacea in these types of incidents. It sounds as if there well may be some major damage, from your description of sound etc. and it might be a good idea to take the unit to a competent shop for advice as to determine damage/repair issues. As far as getting the surge protector manufacturer to cover any damages it might be worth looking into but there is a lot of fine print, ifs and maybes with those devices. In future you might want to look into getting a real APC unit instead of just a surge.

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Answer
Go easy
Oct 13, 2012 11:50AM PDT

Open PC case and disconnect the HD drive. Replace the PSU. Once all that is done, then power-ON. If you decide to power-ON w/o replacing the PSU and retain the HD as is, you risk corrupting data or worse.

The whole point being you try to minimize any damage. take it one step at a time to see where it leads. However, in cases of lost power and return of it, surges, spikes, unstable grid and all, you risk during the initial time possible future damage besides what may have already happened. You can't place too much trust, as PCs are prone to such damage all to quickly.

tada -----Willy Happy