Computer Newbies forum

General discussion

computer slow

by bettyboop142 / January 23, 2008 1:46 PM PST

My computer is running and sometime freezes! I have windows xp but my computer has been worked so many times and been rebuilt numerous times I don't have a clue what kind it is and don't know where to find that info out, so i don't know if you can help with this problem my Norton 2007 internet security found a backdoor Trojan quite ahwile ago and it said it got rid of it but since then everytime it runs a scan it tells it hasn't been fix and that it can't be removed because it is in an unsupported file? I have bought systems Mechanic 7 to try so speed and clean things up and also downloaded Superanti spyware which found alot but still slow and freezes what can I do?
Remember I'm a newbie!
Thank you!

Discussion is locked
You are posting a reply to: computer slow
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: computer slow
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Superanti spyware is spyware.
by strickjh2005 / January 23, 2008 3:22 PM PST
In reply to: computer slow
http://en.wikipedia.org/wiki/AntiVermins

Use spy bot search and destroy or adaware. They are well known. ALWAYS look up programs in wikipedia AND google before you install them. MANY registry fixers and spyware removers are spyware themselves.

Cnet link to download adaware for free. http://www.download.com/Ad-Aware-2007/3000-8022_4-10045910.html?part=dl-ad-aware&subj=dl&tag=top5&cdlpid=10045910

cnet doesn't mirror the download so here is the main page for spy bot
http://www.safer-networking.org/en/index.html

and microsoft aslo has one called windows defender.
http://www.microsoft.com/athome/security/spyware/software/default.mspx

Good luck.
Collapse -
SuperAntiSpyware is NOT Spyware
by Grif Thomas Forum moderator / January 24, 2008 2:08 AM PST

I believe the original poster incorrectly typed the name as I've never seen an actual product named: "SuperAnti spyware". The correctly named "SuperAntiSpyware" program is one of the better detectors of malware.. I use it and recommend it frequently.

Even the link you provided to Wikipedia indicated the same:

Removal

Antivermins can be removed with help of some of the known and most trusted Anti-Spyware applications like

* Webroot Spy Sweeper
* CounterSpy
* AVG Anti-Spyware
* Spyware Doctor
* Adaware etc.
* SuperAntiSpyware


Hope this helps.

Grif

Collapse -
grif
by bettyboop142 / January 24, 2008 2:18 AM PST

Thank you grif that does help! I tried the avg antivirus free download but it wouldn't let me he said that I already had an antivirus installed so I didn't know how to get around that!

Collapse -
::doh::
by strickjh2005 / January 25, 2008 2:33 PM PST

Apologies. I thought I recognized the name from the Spy bot S&D scans. My bad.

Collapse -
I think this is a hardware problem, so we need a list
by Dango517 / January 23, 2008 8:52 PM PST
In reply to: computer slow

See device manager. Of importance are the CPU and the RAM memory you have installed. The mother board specifications would be good if you have them handy. By the way, how could you have rebuilt or had your system rebuilt several times and still be a newbie Happy .

Collapse -
reply to dango17
by bettyboop142 / January 24, 2008 1:56 AM PST

How I have had our computer rebuilt was I hired a computer tech guy come and try to save my computer sometimes he could then others he said he had to rebuilt it and he couldn't save stuff. I have never worked on my computer. I am just trying to get more of understanding of my computer so I can try to do some of this for myself. I am a newie newbie I might have been using a computer a while but have no knowledge of how it really works. I do thank you for your help on spy bot I think I had that awhile ago but the tech guy took it off! I thought I was told that adaware was bad stuff but I do have ad-aware still that usually only picks up cookies which I have those other programs that pick them up too! i.e. system Mechanic 7.

Again thank you so much for your help!

Collapse -
dango
by bettyboop142 / January 24, 2008 2:07 AM PST

sorry dango I guess I combine some answer to yours and sticky2005 questions, I don't know my ram, cpu or the mother board specs I wouldn't even know where to find it. Do you know how to find it? I have heard of Ram and a motherboard before but what is CPU?

Thank you

Collapse -
I think we'll start with
by Dango517 / January 24, 2008 3:47 AM PST
In reply to: dango

Start> button to control panel> to device manager. The CPU can be found here. Next, Start> control panel> to system. The RAM is listed on the system applet, the window that shows up.

Here is some very basic information on computers. I think you need to read this through. Go to this site/or others and look for answers when you don't know what something is:

http://computer.howstuffworks.com/pc.htm

You have your home work ahead of you. There's much to cover. Soon, you'll be talking bit and BIOs and boards with the rest of them. Ummmm BIOs. What is that? Where are you supposed to look? Happy Right, "howstuffworks".

Here's a little more advanced help site:

http://www.pcstats.com/beginners.cfm

You've said you've been doing this awhile so skip those parts you know and move on to the ones you don't know.

We all started at the beginning, everyone of us. "A journey of a thousand miles begins with the first step".

Collapse -
Virus Questions
by eddie11013 / January 23, 2008 11:38 PM PST
In reply to: computer slow

Regarding ?Superantispyware Free Edition?, found here, http://www.download.com/SUPERAntiSpyware-Free-Edition/3000-8022_4-10523889.html?tag=lst-2, is ?not? spy ware. It?s a very good program. I have it on my computer. Assuming of course that this is the proper name of the one you have on ?your? computer. Regarding computer details, if you have the ?My Computer? icon on your desktop, right click on it and select ?properties?. It will show you various details, like if you have ?windows xp home, pro, etc.?, ram, service pack 2 and so forth. If its ?not? on your desktop, click ?Start? and you will see it there, same thing, right click on that one.

Regarding virus stuff, sometimes you need to turn off system restore in order for a scan to ?reach? and get rid of virus stuff. System restore can act as a wall that ?virus cleaner?s can not go beyond unless turned off. Right click ?My Computer?/properties/system restore - turn off system restore. Just remember to turn it back on after your finished with your scans. Also, here are some free online scans that you can run to get rid of any and all virus stuff, run one or all, delete everything they find:
A-Squared On Line Trojan Scan -- http://www.windowsecurity.com/trojanscan/
BitDefender On Line Scan -- http://www.bitdefender.com/scan8/ie.html
Ewido On Line Scan -- http://www.ewido.net/en/onlinescan/
F-Secure On Line Scan -- http://support.f-secure.com/enu/home/ols.shtml
House Call Anti-Virus http://housecall.trendmicro.com/housecall/start_corp.asp
Kaspersky http://www.kaspersky.com/kos/eng/partner/default/kavwebscan.html
Good luck,
Eddie

Collapse -
reply to eddie
by bettyboop142 / January 24, 2008 2:01 AM PST
In reply to: Virus Questions

Wow thank you so much what great info I appreciate it so much! I will try them today.

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

GIVEAWAY

We are giving away 'Black Panther' swag!

Four lucky readers will be taking home *Marvel*ous "Black Panther" prizes, including magazines autographed by the King of Wakanda himself! Giveaway ends Feb. 25, 2018.