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computer slow

by bettyboop142 / January 23, 2008 1:46 PM PST

My computer is running and sometime freezes! I have windows xp but my computer has been worked so many times and been rebuilt numerous times I don't have a clue what kind it is and don't know where to find that info out, so i don't know if you can help with this problem my Norton 2007 internet security found a backdoor Trojan quite ahwile ago and it said it got rid of it but since then everytime it runs a scan it tells it hasn't been fix and that it can't be removed because it is in an unsupported file? I have bought systems Mechanic 7 to try so speed and clean things up and also downloaded Superanti spyware which found alot but still slow and freezes what can I do?
Remember I'm a newbie!
Thank you!

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Superanti spyware is spyware.
by strickjh2005 / January 23, 2008 3:22 PM PST
In reply to: computer slow

Use spy bot search and destroy or adaware. They are well known. ALWAYS look up programs in wikipedia AND google before you install them. MANY registry fixers and spyware removers are spyware themselves.

Cnet link to download adaware for free.

cnet doesn't mirror the download so here is the main page for spy bot

and microsoft aslo has one called windows defender.

Good luck.
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SuperAntiSpyware is NOT Spyware
by Grif Thomas Forum moderator / January 24, 2008 2:08 AM PST

I believe the original poster incorrectly typed the name as I've never seen an actual product named: "SuperAnti spyware". The correctly named "SuperAntiSpyware" program is one of the better detectors of malware.. I use it and recommend it frequently.

Even the link you provided to Wikipedia indicated the same:


Antivermins can be removed with help of some of the known and most trusted Anti-Spyware applications like

* Webroot Spy Sweeper
* CounterSpy
* AVG Anti-Spyware
* Spyware Doctor
* Adaware etc.
* SuperAntiSpyware

Hope this helps.


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by bettyboop142 / January 24, 2008 2:18 AM PST

Thank you grif that does help! I tried the avg antivirus free download but it wouldn't let me he said that I already had an antivirus installed so I didn't know how to get around that!

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by strickjh2005 / January 25, 2008 2:33 PM PST

Apologies. I thought I recognized the name from the Spy bot S&D scans. My bad.

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I think this is a hardware problem, so we need a list
by Dango517 / January 23, 2008 8:52 PM PST
In reply to: computer slow

See device manager. Of importance are the CPU and the RAM memory you have installed. The mother board specifications would be good if you have them handy. By the way, how could you have rebuilt or had your system rebuilt several times and still be a newbie Happy .

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reply to dango17
by bettyboop142 / January 24, 2008 1:56 AM PST

How I have had our computer rebuilt was I hired a computer tech guy come and try to save my computer sometimes he could then others he said he had to rebuilt it and he couldn't save stuff. I have never worked on my computer. I am just trying to get more of understanding of my computer so I can try to do some of this for myself. I am a newie newbie I might have been using a computer a while but have no knowledge of how it really works. I do thank you for your help on spy bot I think I had that awhile ago but the tech guy took it off! I thought I was told that adaware was bad stuff but I do have ad-aware still that usually only picks up cookies which I have those other programs that pick them up too! i.e. system Mechanic 7.

Again thank you so much for your help!

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by bettyboop142 / January 24, 2008 2:07 AM PST

sorry dango I guess I combine some answer to yours and sticky2005 questions, I don't know my ram, cpu or the mother board specs I wouldn't even know where to find it. Do you know how to find it? I have heard of Ram and a motherboard before but what is CPU?

Thank you

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I think we'll start with
by Dango517 / January 24, 2008 3:47 AM PST
In reply to: dango

Start> button to control panel> to device manager. The CPU can be found here. Next, Start> control panel> to system. The RAM is listed on the system applet, the window that shows up.

Here is some very basic information on computers. I think you need to read this through. Go to this site/or others and look for answers when you don't know what something is:

You have your home work ahead of you. There's much to cover. Soon, you'll be talking bit and BIOs and boards with the rest of them. Ummmm BIOs. What is that? Where are you supposed to look? Happy Right, "howstuffworks".

Here's a little more advanced help site:

You've said you've been doing this awhile so skip those parts you know and move on to the ones you don't know.

We all started at the beginning, everyone of us. "A journey of a thousand miles begins with the first step".

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Virus Questions
by eddie11013 / January 23, 2008 11:38 PM PST
In reply to: computer slow

Regarding ?Superantispyware Free Edition?, found here,, is ?not? spy ware. It?s a very good program. I have it on my computer. Assuming of course that this is the proper name of the one you have on ?your? computer. Regarding computer details, if you have the ?My Computer? icon on your desktop, right click on it and select ?properties?. It will show you various details, like if you have ?windows xp home, pro, etc.?, ram, service pack 2 and so forth. If its ?not? on your desktop, click ?Start? and you will see it there, same thing, right click on that one.

Regarding virus stuff, sometimes you need to turn off system restore in order for a scan to ?reach? and get rid of virus stuff. System restore can act as a wall that ?virus cleaner?s can not go beyond unless turned off. Right click ?My Computer?/properties/system restore - turn off system restore. Just remember to turn it back on after your finished with your scans. Also, here are some free online scans that you can run to get rid of any and all virus stuff, run one or all, delete everything they find:
A-Squared On Line Trojan Scan --
BitDefender On Line Scan --
Ewido On Line Scan --
F-Secure On Line Scan --
House Call Anti-Virus
Good luck,

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reply to eddie
by bettyboop142 / January 24, 2008 2:01 AM PST
In reply to: Virus Questions

Wow thank you so much what great info I appreciate it so much! I will try them today.

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