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General discussion

Computer shutting down - Device conflict with IE6

Feb 12, 2004 11:46PM PST

My son bought the components and made a new computer loaded with XP home but he has been battling with the following problem for the past two months and is at wits end. The OS plus problem description follows. i am posting this as he cant access the Internet without the computer shuts down and reboots any help would be most appreciated.
System

ASUS P4P800 Delux MB

Intel P4 2.8 MHz CPU

GeFORCE FX5600 GC

1 GIG DDR

ASUS 52X CD-RW

Motorola SB4200 SURFboard Cable Modem


Problem

When accessing the web using IE6 with all updates the computer just shuts down and reboots. I can access google search engine page without problems but as soon as I access pages with graphics it shuts down. The odd thing is that I replaced the Intel P4 2.8 MHz CPU with a Celeron 2.4 MHz CPU and did not have any problems. The error message I get back from windows is a device conflict but it can not tell me what is conflicting.

I can use email with out problems

I have tried many combinations of memory and other graphics cards. I have replaced the MB twice and the CPU as well so I know it can not be a faulty part.

I have also used a P4 Titan GA-8SG800 MB with the Intel P4 2.8 MHz CPU with same problem.

Discussion is locked

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Anything, . .
Feb 12, 2004 11:50PM PST

after stepping through the information supplied at this forum link?

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Re:Anything, . .
Feb 13, 2004 12:01AM PST

About the same thing happened to me on one of the computers I built, as it turned it was the BIOS that needed to be flashed with the latest update and every since then it has been running ok, just another thought. Frank

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What's not listed?
Feb 12, 2004 11:58PM PST

I don't see a power supply. If it's the usual 350 Watt PSU, strip the machine down a little and leave the case cover off.

Specifically:

-> 1 stick of RAM.
-> unplug the CDRW.
-> Anything else?

The OS does have an issue with BLASTER and other varients that will instantly infect a fresh install of this os even if you installed an Antivirus. Here's a write-up about this.

http://www.microsoft.com/security/incident/blast.asp

The best clue is this statement -> "The odd thing is that I replaced the Intel P4 2.8 MHz CPU with a Celeron 2.4 MHz CPU and did not have any problems."

This did two things. It reduced the Watts by over 25 or more and also could have reduced the FSB from 533 to 400 MHz. The key items to me are memory, power, heat, pests, parasites and worms.

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I forget the BIOS.
Feb 13, 2004 12:00AM PST

Many new PC builders don't learn this lesson easily. You want the latest BIOS for the motherboard. Period, end of discussion.

You also want to try the BIOS's safest and slowest settings. That can mean some manual tweaking of the AGP rate down to 1X or depending on the BIOS capabilities, setting waitstates to higher numbers.

Bob

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thanks to you all who answered my Plea :).
Feb 13, 2004 12:38AM PST

Thank you all so much for your answers I am sure that your suggestions will give my son some ideas to try. Ihave sent them on to him. He is away for the w/end but I will keep you informed of progress on his return. Once again my thanks Mary

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Re:thanks to you all who answered my Plea :).
Feb 13, 2004 1:18AM PST

Thanks for posting back Mary, I hope the suggestions work out ok.

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Blaster Worm
Feb 13, 2004 3:08AM PST

A friend of mine had a similar problem a few days ago and I found that he was infected by the Blaster Worm. Do a search in Microsoft or Symantec and follow their instructions on the subject.