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Question

computer shuts windows down

by Dec 3, 2012 12:10AM PST

computer shuts windows down but computer stays on I ran 2 different anti virus diagnostic with negative results.happens every 20 to 30 min cleaned cpu very good....problem still persists ran full scan with norton 360 found no issues

Discussion is locked

4 Posts
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Answer
Heat problem maybe?
by Dec 3, 2012 12:14AM PST

Your computer could be getting too hot. Download SpeedFan and check the temps. If the cores are under 50 degrees C, you're OK, over 65 is a problem, in between bears watching.
When checking for viruses note that some viruses can hide themselves from your antivirus program in normal mode, so you really need to scan in Safe Mode. To get into Safe Mode when you first power up, hit F8 about once a second until you get the menu and select Safe Mode. Then run a full system scan.
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Good luck.

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computer problem
by ihatesnow Dec 3, 2012 12:28AM PST

I dont think its heat problem 85f just checked .....will try scan in safe mode now

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You can try SFC
by wpgwpg Dec 3, 2012 1:31AM PST

You can check for corrupted system files. Open an administrator command prompt and run SFC if the above doesn't help. Click START, then type CMD in the search box, right-click CMD.EXE and click Run as administrator. Then from the command prompt type sfc /scannow.
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Good luck.

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Answer
A long discussion ended recently when
by Former Forum moderator Dec 3, 2012 1:38AM PST

The member finally broke down and replaced the heat sink compound. You also find machines that the temp reads fine but still locks up. Lesson? Forget the temp and do the work.

I wish the machine in question had a make, model, age and some history. Even a failing hard drive can cause this but the time frame brings me back to the usual work.
Bob

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