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Laptops forum

General discussion

Computer shuts down

by rapheek / January 21, 2008 11:56 PM PST

Hi,

I have a Compaq Presario 2500. In safe mode, it works fine and when I restart it in normal mode, it gets to the Windows XP starting point, it shuts down. Any help will be appreciated.

Thanks

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How old?
by R. Proffitt Forum moderator / January 21, 2008 11:57 PM PST
In reply to: Computer shuts down

Did you perform the yearly cleaning?

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Computer shuts down1
by rapheek / January 22, 2008 12:02 AM PST
In reply to: How old?

Nope, no yearly cleaning. The other problem I forgot to mention is I get a small display (small desktop, small even in DOS screen).

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Then it's normal.
by R. Proffitt Forum moderator / January 22, 2008 12:05 AM PST
In reply to: Computer shuts down1

We see that a lot. Owners seem happy to have the yearly done for them. Most shops know how to do this.

Bob

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Comp Shuts down
by rapheek / January 22, 2008 12:10 AM PST
In reply to: Then it's normal.

Thanks Bob, any idea how to do that?

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Try google.
by R. Proffitt Forum moderator / January 22, 2008 12:13 AM PST
In reply to: Comp Shuts down

A question like...

HOW DO I CLEAN MY LAPTOP.

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Comp shuts down
by rapheek / January 22, 2008 12:15 AM PST
In reply to: Try google.

I know how to do that. I thought it's something different.

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So why isn't it done?
by R. Proffitt Forum moderator / January 22, 2008 12:18 AM PST
In reply to: Comp shuts down

The yearly cleaning of vents and heatsinks is not optional on some models. We're at a few posts and this leads me to ask...

Why isn't that done so we can move to other issues if that wasn't it?

Bob

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comp shuts down2
by rapheek / January 22, 2008 12:53 AM PST
In reply to: So why isn't it done?

I opened it a month ago and it looked clean. Never mind, I'm wiping it out with DBAN because it needs a fresh install.

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That was not in your posts.
by R. Proffitt Forum moderator / January 22, 2008 1:04 AM PST
In reply to: comp shuts down2

Maybe we could have avoided the wipeout but not now. Also sometimes I find the fans are dead.

The shutdown could leave an entry in the EVENT VIEWER. Did you look there?

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Comp shuts down3
by rapheek / January 22, 2008 1:10 AM PST

I already started the wipe out. The problem is that I can use it in safe mode, but in normal mode, no. It doesn't even get to the desktop and it shuts down. Is there any way I can post a picture of the screen?

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The screen issue will get fixed...
by R. Proffitt Forum moderator / January 22, 2008 2:10 AM PST
In reply to: Comp shuts down3

After the restore CDs are used since they'll load all the drivers needed.

As to DOS, there is no cure for that one.

Bob

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Comp shuts down.
by rapheek / January 22, 2008 2:16 AM PST

Thanks a lot. Is there any way I can post a link for the problem of the screen? I don't want to post links because it's not allowed by CNET.

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The problem of the screen
by R. Proffitt Forum moderator / January 22, 2008 2:25 AM PST

Will vanish after we use the restore CDs because these include the needed drivers. As to DOS, I dropped the answer but it was missed. For DOS there is no fix available.

Bob

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