General discussion

Computer Screen goes black and logs me out

Oct 16, 2019 5:26PM PDT

hello my friend built me a computer about 2 years ago. Ive had no problems what so ever. But 3 days ago, when ever im playing a game it will log me out. The screen goes black and then takes me to the login screen. Ive searched everywhere for a solution. Keep in mind im very bad with computers lol. Any help would be much appreciated

my specs are
Radeon Software Version - 19.9.2
Radeon Software Edition - Adrenalin 2019
Graphics Chipset - AMD Radeon R9 200 Series
Memory Size - 3072 MB
Memory Type - GDDR5
Core Clock - 1000 MHz
Windows Version - Windows 10 (64 bit)
System Memory - 8 GB
CPU Type - Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz

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So it's fine when not playing a game.
Oct 16, 2019 5:38PM PDT

This sounds more like the usual heat issue. But let's make it clear that some search for "a solution" but really are asking for a solution they can deal with or is "a sure thing."

The sure thing is your friend looking it over for the usual issues.
Other sure things are a repair counter or a new PC. Which we try to avoid.

The specs really don't reveal much to where the issue is.

Try a simple test:
1. Remove case cover.
2. Point a fan at the open PC.
3. Test.

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thank u
Oct 16, 2019 5:43PM PDT

thanks for the speeding reply !!! ill try it

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(NT) yes its fine when not playing games
Oct 16, 2019 5:45PM PDT
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Mar 8, 2020 7:52AM PDT

ok this was working for awhile .... now im running into the same problem even with the fan directed at the pc

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What this tells us.
Mar 8, 2020 8:07AM PDT

Is the PC does have a cooling issue or a failing part. The fan test is to set a direction. It does not tell you much more than it is a hardware issue.

Since you are as you claim, then you seek out your friend to help you find what has failed or is in need of repair or replacement.

What would I do if this was mine? Because I've worked on so many PCs over the years I'd do the usual cleaning, new heatsink compound and fan check. But some folk need step by step rather than a guide. Those folk that can't use YouTube videos to catch up on this end up at a repair or sales counter.

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