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Computer restarts while watching videos in Windows media Pla

by bilirubin / November 5, 2004 6:00 AM PST

Sometimes when I watch video clips using Windows Media Player, my computer will just restart by itself, and then a window will pop up when it shows the desktop and says that Microsoft has recovered from a serious error.

What is this??

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Re: Computer restarts while watching videos in Windows media
by MarkFlax Forum moderator / November 5, 2004 8:20 AM PST

Does WIndows Media Player crash "everytime" you use it?

EG can you play mp3's in it, or any other movie files?

If it crashes all the time, I would suggest you uninstall it through COntrol panel > Add/Remove programs, reboot your computer then visit Microsoft's web site to re-download and install it.

Mark

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Re: Computer restarts while watching videos in Windows media
by bilirubin / November 8, 2004 11:26 AM PST

Mark,

Not every time I use it, but sometimes, movie files (usually mpgs or mpegs) can cause it to restart. The mp3s and everything else plays fine.

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Re: Computer restarts while watching videos in Windows media
by MarkFlax Forum moderator / November 8, 2004 7:03 PM PST

Try the problem movies in a different player. This may tell you if the movie is corrupted, or WMP is corrupted or there is something wrong with XP.

Zoom Player is a good all purpose player, (Google it to find it to free download), but by no means the only one.

I would suggest that the movies that crash need a codec that you don't have, but I'm not sure that incorrect or missing codecs would reset your PC. Normally you just get an error message within WMP.

Mark

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''Computer restarts'' if told to do so.
by Cursorcowboy / November 8, 2004 10:12 PM PST
my computer will just restart by itself, and then a window will pop up when it shows the desktop and says that Microsoft has recovered from a serious error.

1. The article [Q308427] states that an "event" is any significant occurrence in the system or in a program that requires users to be notified or an entry be added to one of three logs that can help identify and diagnose the source of current system problems, or help predict potential system problems.

2. The article [Q314084] describes how to gather more information about an error message using Pstat.exe, a Resource Kit utility run from the command line that gives a picture of the processes and drivers that are currently running.

3. If you identify an applicable error code, access the TechNet "Windows XP Events and Errors" page and enter either the "Source" or the "Error Code". -- the two most important items of information concerning an Event.

4. The article [Q307973] suggests that users configure the actions that Windows takes when a severe error (also called a fatal system error, or Stop error) occurs. Also, please read the article, "A Description of the Safe Mode Boot Options in Windows XP (Q315222)," for accessing a system that will not boot normally.
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