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Computer Restarts When Try to Shut Down

by pepsi216 / November 7, 2008 3:36 AM PST

Hi, I have a Dell XPS M1530, T8100 Dual Core with Windows Vista Home Premium, SP 1. When I tell the computer to hibernate, sleep, or shut down, it goes through the whole shut down process, screen turns off, and then I hear the computer turn over and it starts right back up. I then get a screen that says "Windows did not shut down properly" and asks me how I would like to start up the computer. This happens almost every time I shut down, and the only way to break the cycle is to force it to turn off by holding the power button.

At the advice of a Dell Technician who came out and replaced my motherboard (yet another problem, but that one's been fixed), I wiped everything and reinstalled Windows Vista. That seemed to fix the problem for about a week, but now it is right back to turning itself on after shut down. I'm incredibly frustrated with it, and of course Dell's phone support is no help. Does anyone have a solution to this problem?

Thanks!

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