Computer Help forum


Computer restarts at random on it's own.

As the title states, my computer restarts on it's own. Not only that, but it also rearranges my shortcuts and files on my Desktop, sometimes when it restarts. As a person who doesn't know much about fixing computers, I don't know what kindof information to give here, so tell me if I'm missing something, (also, I highly doubt this is even remotely enough information but this is what I can give you.)

Operating System: Windows 10 Pro 64-bit (Version 1789, Build 16299.192)

My specs:
- CPU: AMD A6-5400K Trinity (seems blazing hot at 75-76 Celsius)
- RAM: 4GB Single-Channel DDR3 @798MHz
- Motherboard: ASRock FM2A55M-DGS R2.0
- GPU: NVIDIA GeForce GTX 650

I know for a fact that my PC is extremely weak, and it might have something to do with the CPU being extremely hot, I just don't know exactly what's happening. I would so appreaciate a response as it has been getting quite infuriating lately.

EDIT: It probably is enough information.

EDIT 2: My PC is Custom-Built.

Post was last edited on December 24, 2018 10:42 AM PST

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: Computer restarts at random on it's own.
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Computer restarts at random on it's own.
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Clarification Request
It looks old.

In reply to: Computer restarts at random on it's own.

The GTX 650 alone is 6 years old. This means the trouble can be the motherboard, PSU, RAM, or every part if that old.

Since you've had it this long, is the CPU temp a new issue?
Why not clean the heatsink, apply new heatsink compound then see if the CPU fan works like new?

Sorry but not enough information. Age, story, PSU make, model, what was the CPU temp when it worked right, the Web Speccy report and so on.
How to share the report is at

Collapse -
I am not writing it's the GPU.

In reply to: It looks old. is just an example.

To sniff this out we get the PSU info, story, Speccy report and then take a good guess. It remains a guess since at the shop this would instantly get the deep clean of heatsinks, new compound and a fan check. After that it's tested and we swap the GPU because of age and it's a common restart source. There's a lot of work prior to swapping cards.
Collapse -

In reply to: It looks old.

I can tell you most parts are quite old, like most things are from before or around 2013, as that's when I got my PC, and nothing has been upgraded since.

The high CPU temp was probably a problem a long time ago, considering this issue started happening 1-2 years ago, I will try to clean it though, and check out the fan. Also I'd like to point out that the cooling based off entirely off of fans, that might be an issue.

The Web Speccy report is here:
(If you can't read something, it's because it's in hungarian, I will try to get it to work in English somehow.)

Collapse -
Right off the bat.

In reply to: response

1. The Seagate drive is reporting high values in 01 and 07. This can lead to many issues such as 100% disk use, reboots and more.

2. What do you mean about the "cooling based off entirely..." That's normal, how is your PC different.

There is more such as I see SQLWriter which should be optional for what looks like a Gamer PC.

Collapse -

In reply to: Right off the bat.

I don't know much about how PCs work so i assume fans were something optional and there was some other kind of a cooling method.

Collapse -

In reply to: response

Your cpu is too hot.
Time to give the innards of the case a good cleaning.
New thermal paste for the cpu.

Your hdd is junk.....too many errors.
Get a new one and clone old to new and replace old.

Collapse -

In reply to: Speccy

I'll see what I can do.

All Answers

Collapse -
High CPU temp

In reply to: Computer restarts at random on it's own.

It's probably high CPU temp. You should actively check CPU temp while running any task. You can try core temp or real temp these are very compact tool doesn't put strain even on old PC. You should also buy after market PC cooler to maintain normal temp.
If you want to reapply thermal paste then first read some guide to apply thermal paste. It's a very delicate moment you might fry your PC.
Lastly if you have applied everything but still problem persist then sell this PC and buy new one Silly .

Post was last edited on December 27, 2018 8:07 AM PST

Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Here's Everything to Know About the 2019 Grammys

Find out how to watch the Grammy Awards if you don't have cable and more.