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General discussion

Computer reboots when the phone rings????

by boomer32 Jul 29, 2004 8:58AM PDT

Hello all, I am having some trouble with my computer rebooting when the phone rings, the computer is a compaq with win98 I have changed out the modem and it still does it. I am not on the internet when this happens and the phone line is in another jack in the other room. The phone jack i have the computer on is in my room. I only have one phone line??? I have not had a electrical problem or power surge.....Any Ideas is it win98? or maybe the motherboard or maybe the actual phone cord?? HELP any advice is well taken.......

Thanks in advance Boomer

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2 Posts

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just a guess

by frankzxcv Jul 29, 2004 3:46PM PDT

to start I would go into cmos setup (start computer and repeatedly hit delete key), search around in the menus and disable "wake on ring" to eliminate that as a possible cause - fj

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Re: just a guess

by billzhills Jul 30, 2004 6:33AM PDT

"F10" to access set-up on Compaq, if it even allows you to make system changes. Older Compaq BIOS automatically set all settings.

Re-boot meaning system shuts down and re-starts or system is shut down and starts?

If system is shut down and starts fj is going in the right direction, again if Compaq will allow changes.

If system is on and re-booting when phone rings check for virus and spy-ware.

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