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computer reboots 4-5 times on startup

by cobramoma / October 28, 2004 5:42 PM PDT

After uninstalling SP2, my computer reboots 4-5 times each time I have to restart it. I had many conflicts between SP2 and my ISP, Adelphia cable, took my computer back to the builder and he reformatted. Everything seems to go ok except this rebooting. I have a fear that one day, it will just keep doing this and not run. Seems to load part of the bios each time it reboots and finally gets it loaded after all these tries. I'd appreciate any suggestions you might have. Thanks!

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Re: computer reboots 4-5 times on startup
by AussiePete / October 28, 2004 7:18 PM PDT

Are you still using sp2?
tell us more about what your setup comprises eg hardware and software.
First thing though make sure you have latest bios version and motherboard drivers and that all your hardware is functioning OK - look in device manager - also in "system's information particularly in "problem devices"
In your bios make sure your settings are set to "setup defaults" and that any onboard devices such as modem or graphic are turned off if they are not in use (particularly those items you have an extern card eg graphics).

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Re: computer reboots 4-5 times on startup
by cobramoma / October 28, 2004 10:07 PM PDT

Thanks for taking the time to look at this, AussiePete. I bumble around with my computer so bear with me if I'm not answering the questions you had. I run Windows XP2002, AMD Athlon XP 1800+ processor, 40 GB, 640 MB ram, AOpen motherboard. My device manager says everything is operating ok, but I know that's wrong since my printer won't work now, either. The man that built my computer (and formatted it for me when I made a mess uninstalling SP2) had thought this reboot problem was a bad battery, but I replaced it. He called last night and seemed to now think its a bios problem since the battery didn't solve it. He's ok working on it but I prefer to fix it myself-I learn a little more each time, plus I don't have to wait for him. As you suggested, I'll check to see if my bios settings are on default and check with AOpen to see if there are updated versions of my bios and motherboard drivers. I'll keep you posted-thanks again. Wendy

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Re: computer reboots 4-5 times on startup
by AussiePete / October 29, 2004 9:24 PM PDT

I have an aopen motherboard as well - I have been happy with the updates they have supplied - they also supply the bios upgrade as well as other software. It is important that you install their 4 in 1 motherboard drivers correctly, or should I have said install the old drivers first as well (their installation program gives you this option so select to install first!).
Anyway thanks for your feedback.
PS My sister's name is Wendy as well (Peter (Pan) and Wendy!!!

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error in wording
by AussiePete / October 30, 2004 4:35 AM PDT

I meant to say UNinstall the old 4 in 1 drivers first!!!!

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Re: error in wording
by cobramoma / October 30, 2004 7:02 AM PDT
In reply to: error in wording

Thanks, AussiePete. I'd printed off your first instructions but hadn't had time to work on it today, so I'll do the UNinstall first, like you said. From other information I've been reading, I think your suggestions will get me fixed right up. Bet the first thing I do when I get everything back the way I had it is make a good backup disk (and keep it current)! Thanks again for your help-Wendy

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Re: computer reboots 4-5 times on startup
by Fazi000000 / October 28, 2004 8:30 PM PDT

A week ago my computer was infected whit sasser worm and I had format my hdd using low level format.Now my computer is working well, but when it was infected, it use to reboot on startup.Maybe you have the same problem.

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Re: computer reboots 4-5 times on startup
by cobramoma / October 28, 2004 10:10 PM PDT

Fazi-thanks for your information. According to the Norton program I run, there are no problems like that, but I'll re-run it just to be sure. Let me know if you can think of anything else to try. Thanks for your help-Wendy

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Re: computer reboots 4-5 times on startup
by daneasyone / October 29, 2004 9:55 PM PDT

I had exactly the same problem that I fought for over a month.I finally discovered that the problem was with the D-Link PCI card. When I removed it every thing was fine. I returned the card to the manufacturer. They agreed it was faulty. What I am saying is it is worthwile to look at some of your hardware. (diagnostic had turned up nothing)
hope this helps.

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''Norton''! Norton isn't going to do it!
by Cursorcowboy / October 30, 2004 11:56 PM PDT
WARNING: As always, make sure every utility you use is fully updated.

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d. "CWShredder v2" or "CWShredder v1.59.1."

Note: It is being reported in the "Virus Alerts" forum, "Testers from several security forums are reporting issues with the new CWShredder (version 2). It is recommended to use the original program until further notice."

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e. "McAfee AVERTStinger."

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Note: Posting a log concerning #f should only be at the direction of a forum moderator IMO. For your reading pleasure, "Hijack Removal", "Malware Removal", and the Viruses and Security Alerts Forum moderator's message concerning "HiJackThis log postings."

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Re: computer reboots 4-5 times on startup
by Steven Haninger / October 31, 2004 12:47 AM PDT

If you have not fixed the problem yet, you might check the "event viewer" for clues. This is found under Control Panel/Administrative Tools. I would clear it first and then do a restart allowing the multiple reboots to occur. you should find a series of errors. They will be cryptic but may hold a clue. I had a similar incident which turned out to be an updated driver to a Radeon video card requiring that I roll back to previous. Regards..

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Re: computer reboots 4-5 times on startup
by cobramoma / October 31, 2004 2:19 AM PST

Thanks for the information, Steven. I haven't had time to work on this yet but hope to get to it tomorrow. I've gotten really good tips from this forum and it sure appears each one is going to help get my computer back to the way it was. I'll try your suggestion as well. Thanks again-Wendy

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