Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

Computer Really Slow

Apr 27, 2019 3:09AM PDT

Hi all,

I hope I am posting on the right place, if not, please let me know. I have some kind of problem with my laptop: it is super slow.

I don't use much (almost never) and I feel it's getting slower and slower. It's probably full of viruses or something but I tried to clean it up but I have been unsuccessful.

Can someone help me out?

Thanks Happy
Thomas

Laptop:
- Dell inspiron 15 R
- intel core i7-4500 CPU
- 8Go ram

Post was last edited on April 27, 2019 3:11 AM PDT

Discussion is locked

- Collapse -
Answer
Re: slow
Apr 27, 2019 3:16AM PDT

The usual causes are a bad hard disk or malware. Why do you think it's "probably full of viruses"? Don't you use an antivirus? And waht exactly did you do when you "tried to clean it up".

Apart from answering this question, please include in your answer:
1. Link to a Speccy. https://www.ccleaner.com/docs/speccy/using-speccy/publishing-a-speccy-profile-to-the-web tells how to make it after you downloaded the program.
2. The top-5 of running processes in Task Manager (after sorting on CPU-usage).

- Collapse -
Answer
Small world.
Apr 27, 2019 8:49AM PDT

I just fixed another like that.

Turns out the stock HDD was a very slow 5400 RPM HDD. The owner was used to faster PCs so we cloned it to SSD and problem solved.

Read Kees' reply as that will confirm what's in your laptop.