Computer Help forum

General discussion

Computer randomly shuts down and restarts

I have a Dell Dimension E510 desktop running Windows XP Professional. For the past 2 weeks it randomly shuts down and tries to restart itself 4-5 times before it finally reboots. When it shuts down it loses power. I have replaced the power supply. That did not stop this problem. I have also run a number of spyware software and cleaned my system. That did not stop this problem. I have also started it in safe mode. That did not stop the shutdowns. Could it be the motherboard? Any suggestions?

Discussion is locked
You are posting a reply to: Computer randomly shuts down and restarts
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Computer randomly shuts down and restarts
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -

In reply to: Computer randomly shuts down and restarts

Could be a heat issue.

Collapse -
E510 inadvertently shuts down

In reply to: fal272

I've been having the same issue with my E510 within the last 5 days except that now it will not even power back on. I too suspect a heat issue and noticed a burning smell after the last shutdown. I've notified Dell and they are not sure what the problem is. Still waiting for a response from Dell tech as the machine is still under an extended warranty.

Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Best Black Friday Deals

CNET editors are busy culling the list and highlighting what we think are the best deals out there this holiday season.