Computer Help forum

Question

Computer Randomly Freezes

by MLG1337HXR / September 1, 2016 1:29 PM PDT

Around last week my computer randomly started freezing while I was playing games and then started to freeze while I was using Chrome as well. These freezes normally last about 30 seconds but can sometimes cause the game to crash. Occasionally when these freezes happen I will get a message saying that Microsoft Windows has crashed. Nothing works and no programs respond once that happens which forces me to manually turn off my computer and then turn it back on. Before these freezes my computer ran perfectly fine. I have a full scan with Windows Defender to check for any viruses and cleaned my computer with CCleaner.

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: Computer Randomly Freezes
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Computer Randomly Freezes
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
How old is this PC?
by Dafydd Forum moderator / September 1, 2016 1:35 PM PDT

Need more details but have you used the canned air and renewed thermal paste?
Dafydd.

Collapse -
Not Old
by MLG1337HXR / September 1, 2016 1:38 PM PDT
In reply to: How old is this PC?

Got it for Christmas last year so less than a year old. I haven't used canned air and renewed thermal paste. Specify which details you would need and I will try to provide them for you

Collapse -
Give us make, model OS etc.
by Dafydd Forum moderator / September 1, 2016 1:59 PM PDT
In reply to: Not Old

Dafydd.
PS. At that age why not use the warranty?

Mod edit.

Collapse -
Specs
by MLG1337HXR / September 1, 2016 2:12 PM PDT
Collapse -
I'm on build 14393.105.
by Dafydd Forum moderator / September 1, 2016 2:32 PM PDT
In reply to: Specs

Did you get any updates for this PC? I'd still use the warranty.
Dafydd.

Collapse -
Still not working
by MLG1337HXR / September 21, 2016 2:46 PM PDT

I used the warranty and they sent it back today and it it's still freezing

Collapse -
Ouch, another Intel HD Graphics 4600
by R. Proffitt Forum moderator / September 21, 2016 3:28 PM PDT
In reply to: Specs

I'm going to write no. This machine is no gamer.

Popular Forums
icon
Computer Help 51,912 discussions
icon
Computer Newbies 10,498 discussions
icon
Laptops 20,411 discussions
icon
Security 30,882 discussions
icon
TVs & Home Theaters 21,253 discussions
icon
Windows 10 1,672 discussions
icon
Phones 16,494 discussions
icon
Windows 7 7,855 discussions
icon
Networking & Wireless 15,504 discussions

REVIEW

Meet the drop-resistant Moto Z2 Force

The Moto Z2 Force is really thin, with a fast processor and great battery life. It can survive drops without shattering.