Also, does your mom have her files backed up. I'm guessing your mom doesn't know yet.
Dafydd.
Hello everyone.
So my moms laptop is not working right all the sudden one morning it would not boot past the windows 7 starting up screen. I literally spent all day trying to fix it and i could not even get it into safe mode. I took the hard drive out and put it back in which seemed to fix that issue. However, once it booted up everything seemed to work fine, nothing was slow or anything, and then i realized that once you give it more than one task it started to jam up. I resorted towards system restore, however, the laptop will not load up system restore, or system backup, and it wont even let me uninstall anything. I tried to uninstall my antivirus (avast) but that doesn't work since it needs to create a restore point, and even when i found a way around that, it froze up on something else. I should add that the antivirus service is off and i cannot turn it back on error: 1068. I am very good with computers but i cannot figure this one out, the computer has no virus' and no settings were changed prior to the problem.Oh and i forgot to mention that when the computer freezes the hard drive makes the same noises over and over again and the hard drive light just blinks really fast at the same rate so i am thinking it is the hard drive failing ? But it does boot up and works fine minus the freezing when trying to do any kind of recovery task or uninstall. All answers are greatly appreciated!!
Laptop Specs:
Dell Latitude E6400
Windows 7 Professional
Service Pack 1
4.00GB Ram
Intel(R) Core(TM) Duo CPU P8700 @ 2.53GHz 2.54Ghz
64-Bit Operating System

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