Chip,

You've posted a PC "help" issue in the "Forum Feedback" forum. "Forum Feedback" is specificially for concerns and issues about the forum boards and processes. You should get a larger response to your PC "help" questions in other forums here at Cnet. I've listed a few direct links for your convenience.:

Computer Newbies Forum
http://reviews.cnet.com/5204-6121-0.html?forumID=45&start=0

Computer Help Forum
http://reviews.cnet.com/5204-6122-0.html?forumID=44&start=0

Windows XP Forum
http://reviews.cnet.com/5204-6142-0.html?forumID=5&start=0

Hope this helps.

Grif