Windows 8 forum

Question

computer not booting

by opticalsounds / March 25, 2015 8:05 AM PDT

I recently moved my computer, and I turned my tower on and off a few times before realizing the monitor want plugged in properly. When I did get it plugged in, it left me stuck on the initial windows loading screen or it will say "diagnosing your PC" forever and take me to "automatic repair" and ask if I want to try a system restore, which fails and gives me a "StartRep.exe application error - the instruction at .... Referenced memory at ... the memory could not be read. I've also gotten it to attempt a system refresh which fails.

I use 4 8gb ram sticks, and have tried booting with each one singularly with similar results.

Anything I could try or any information as to what could be wrong would be hugely appreciated.

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Clarification Request
What can you not plug in?
by R. Proffitt Forum moderator / March 25, 2015 8:11 AM PDT
In reply to: computer not booting

All Answers

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Answer
perform startup repair
by oliverpowell / April 7, 2015 4:54 PM PDT
In reply to: computer not booting

Have you tried running safe mode?
1. Press Shift+F8
2. Click See advanced repair options
3. Choose Troubleshoot
4. Choose Advanced options
5. Choose Windows Startup Settings
6. Click Restart

Try performing startup repair

a) Insert the installation DVD or USB and boot Windows 8 from it.
b) In the 'Windows setup' page select the language to install', 'Time and currency format' and the 'keyboard or input method' and click on 'next'.
c) Click on 'Repair your computer' and select 'Troubleshoot'.
d) Click on 'Advanced options' and select 'Automatic Repair' and select the operating system.

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