Computer Help forum


computer mouse problems

by tech-6 / January 6, 2014 5:34 AM PST

I recently started having problems with my mouse, but only on the internet. I was using internet explorer 10 and when clicking on certain links I had to click, hold down the right mouse button and hit enter for the website to open.
When I tried to sign up for joining the forum, the check box saying that I had read the agreement, when I tried to click to put a check mark in the box, it didn't work. I then opened Firefox browser and was able to join the forum.
Any help would greatly be appreciated.

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Clarification Request
How old is the mouse? Is it wireless?
by wpgwpg / January 6, 2014 5:43 AM PST

Maybe the mouse is worn out. Maybe it needs batteries. Maybe neither applies. We need more details including what OS you have. My dog broke my crystal ball.

All Answers

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different browser
by smo1898 / January 6, 2014 8:00 AM PST

Use Chrome or firefox...if IE is your favorite id suggest uninstalling then reinstalling it, if that doesnt work reinstall mouse drivers

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by pgc3 / January 6, 2014 8:39 AM PST

Of course the first thing to try is another mouse..BUT..IF it works normally on Firefox and not IE, then it has to be an IE issue, rollback to an earlier version of IE and see what happens. More system information would help, as was stated by a prior poster.

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Computer mouse problems
by tech-6 / January 6, 2014 9:43 AM PST
In reply to: Mouse

Sorry about not providing the needed info. I have a AMD 64 bit computer 16 gigs or ram 2 gig Nvidia video card.
I put a new Logitech wireless keyboard and mouse and I still have the same problems on IE 10 but it does work on Firefox so far like it should.
Thanks again for any further suggestions.

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IE issue
by pgc3 / January 6, 2014 10:31 AM PST

What OS? again, I'd try a roll back, uninstall from Installed updates list, Programs and features, that will reinstall the earlier version. This is assuming you have Win Vista or Win 7. Then I'd do a system scan for bugs/malware. Another thing, IF IE is set as default browser, check your home page in Internet options to see if it has been compromised or changed, if it has been changed reset it and see if it comes up normally. IF it were to have been compromised that would throw up some red flags as to a potential infestation, at that point I'd get serious about some scanning/A/V checking.

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Operating system
by tech-6 / January 6, 2014 1:26 PM PST
In reply to: IE issue

Sorry about that, it's win 7. You said something about uninstalling updates to IE.
can you explain a little more about that?
This has been going on for about a week and no one that I have talked to have been able to solve the problem.
I will use your suggestions tomorrow, anything else you can recommend would be appreciated.

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IE rollback
by pgc3 / January 7, 2014 9:01 AM PST
In reply to: Operating system

Go to Control Panel, open Programs and features, in the upper left corner of the window you will see View Installed Updates, open that, in the list, scroll to Internet explorer (whatever version you have) , click on to highlight, go to top area of screen and click uninstall. This should uninstall THAT version of IE and in the process roll back to the earlier version. It takes a little while to do this so don't get impatient and interrupt the process.

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