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Computer/mouse hanging up with no apparent cause...

by cmk59 / June 6, 2006 7:58 AM PDT

My system is an 19 month old HP Pavilion with an Athlon XP 3200 processor, 756meg of RAM and a half-full 200GB hard drive. (I have a 300 GB drive slaved to it, but haven't used it yet.) I run Windows XP Home, and operate behind a Cisco firewall router and Sygate firewall to inhibit unwanted intrusions. I've checked for every bug and virus currently known to man, Microsoft, AVG and SpyBot S&D, and can't find anything else that could cause the problems I've been enduring for several months now:

After my computer has been running for awhile (several hours), I frequently endure a condition where the following happens:

1. Mouse/cursor hangs up;

2. Hard drive access light flickers on and stays on for several seconds at a time while cursor hangs up;

3. It's seems to be in/on the hard drive, as the Task Manager shows nothing amiss save a large (up to 95%) usage of the processor for brief periods, while the accompanying bar graph shows almost nothing.

I'm thinking something (the Indexing Service???) is hanging up the hard drive, but I'd THOUGHT I turned it off some weeks ago, after a message I saw in another forum. I can't even remember how to get there again, and naturally Microsoft is no help.

What else could be causing this? The only way I can stop it is to shut down the computer, after which the problem goes away for several hours.

Finally, could this also be causing the graphic images on my screen to hang up when I'm switching between applications while multitasking?


Chuck in Norman, OK

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When was the last time.....
by Michael Geist / June 6, 2006 8:28 AM PDT

you checked the insides for dust or failing fans? Overheating can cause software-like issues. Try the machine with the side panel off and a fan pointed in.

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Checking for Dust...
by cmk59 / June 6, 2006 9:42 AM PDT

Looked inside...everything's operating as it should be; almost no dust (I also run a huge fan mounted to the front of the case that blows to the back, covered with filter material...the temp sensors are registering a fairly decent 92 degrees, a little cool for this processor, but average since I put the fan in. Thanks, though!

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mouse hangs during HD access
by astickman / May 28, 2008 8:44 PM PDT

I'm having the exact same problem in my Dell e1705 laptop. It's also about 18 months old and has xp. I've scanned it looking for spyware/virus, and it's clean. The computer is otherwise very fast and responsive. I've updated the bios, all hd drivers and software, etc. Rebooting does bring it back to "normal" but in my case it only takes about 2-3 hours for it to start the behavior. I can see the HD activity light going at the exact moment the mouse stops responding. As soon as the HD light goes off, the mouse moves again fine.

There are only 2 things I've done that might have something to do with it.

1. I upgraded the memory. Bought it from a reputable source, did not notice any problems after the upgrade.

2. Computer quit while ripping a CD on battery power. I thought I was plugged in but someone had turned off that outlet and I was running about an hour and a half on battery power... then it shut down due to the battery being exhausted. When I found the problem the computer was somewhat locked up and I had to do a cold start, and everthing seemed to be fine.

It's very much like the HD writing cache is turned off.

I do not know if this is possible under windows xp, but that's how it acts.

Does anyone have the solution to this problem? When working hard, it can really make the day frustrating.

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