"When they have been logged off overnight and there is not Network Traffic on their computer I am not able to even see them. I have had some problems with trying to manage them and start the PC Anywhere service but that is really another part of the issue. "
XP is different. What some try to do is get by with an out of date PC Anywhere or are unaware of the firewall. The clue you didn't share was if you could PING the machine.
We have XP Pro machines and zero trouble. Except what problems we create. Of course some try to do without service patches and more.
Bob
I am currently experiencing several problems with our new Dell GX270's that we just purchased. We have several hundred other GX computers that have Windows 2000 Pro on them but these new ones are giving me some trouble. I have contacted Symantec about the Pc Anywhere problem and they don't seem to be able to help me out, so I figured that I would give Dell a try. I have searched the Community Forums and nothing seems to be on there. My posts aren't being answered either. When the User starts up their computer I am able to PC Anywhere into them. When they have been logged off overnight and there is not Network Traffic on their computer I am not able to even see them. I have had some problems with trying to manage them and start the PC Anywhere service but that is really another part of the issue. I can usually view the service and it is running. If I stop and then start the service they tend to show up pretty quick. I have unchecked the box under the NIC card device manager that says: Allow the computer to turn off this device to save power." Allow the computer to turn off this device to save power." - This is under the last tab named Power Management. I have also made sure that under the Screen Saver and Power button that all three options are set to Never. Has anyeone had this type of issue with new Dell computers or Windows XP? The issue with Computer Manager is this. Sometimes I can manage them but sometimes I can't even see them on the network. I have checked the Ethernet Card light and in every instance it is on. It is an Amber color.
Any suggestions or help would be greately appreciated.
Regards,
Marcus Draper

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