Computer Help forum


Computer locks up when playing a game

by Seralei / February 20, 2015 8:12 AM PST

I recently bought a game, Dying Light, and have a lot of fun with it. The problem though is that once in a while the game will freeze up on me. Depending on what was happening will change what I see color wise, but it looks like little rectangles going across the screen.

I once had this issue with Injustice Gods Among Us, but didn't really think about it. But now the issue is back again with a game that I actually really want to play.

For those that know about Dying Light and the issues it had at first, I have downloaded the latest patch which is suppose to solve MANY of the issues and reinstalled the game but to no avail.

I did a complete clean install of my video drivers to see if that was the issue, but that didn't fix it either.

I once ran the game in windowed mode to see if I could see what was wrong, and it gave me a BSOD. I believe it was a service exception. I don't remember for sure. I can play it in windowed mode sometime and see if it will give me a BSOD all over again.

I'm debating on reinstalling windows and cleaning the entire drive, maybe another driver is messing up somewhere, but I'm a bit out of ideas. I can't do a clean install yet so I figured I would ask around for help.

If anyone has any suggestions, please let me know! Thanks in advance.

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All Answers

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Hard guess given lack of details...
by Dafydd Forum moderator / February 20, 2015 8:20 AM PST

machine, OS age etc.

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Ah right sorry about that.
by Seralei / February 20, 2015 11:07 AM PST

Ah right sorry about that. I totally forgot to give those

I have a windows 7, a desktop.

16GB of ram

Motherboard: 1 x ASUS M5A99X EVO R2.0 AM3+ AMD 990X + SB950 SATA 6Gb/s USB 3.0 ATX AMD Motherboard with UEFI BIOS

Graphics card: PowerColor PCS+ AXR9 270X 2GBD5-PPDHE Radeon R9 270X 2GB 256-Bit GDDR5 PCI Express 3.0 CrossFireX Support Video Card

Processor: AMD FX-8350 Black Edition Vishera 8-Core 4.0GHz (4.2GHz Turbo) Socket AM3+ 125W Desktop Processor FD8350FRHKBOX

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You know that sounds similar to a recent back and forth.
by R. Proffitt Forum moderator / February 20, 2015 11:49 AM PST
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No luck
by Seralei / February 20, 2015 3:45 PM PST

Unfortunately that didn't help. I was hopeful.

Note, it has only ever happened with this game, and Injustice which was well over... 4/5 months ago?
I tried taking out the new RAM stick I added, which was an 8GB, and have been running it on just 8GB. But that didn't do anything either.

One thing I would like to point out though, the game froze BUT this time I was able to ctr alt del and bring up the task manager and end the process. Normally I can't even do that and have to hard reset. So maybe it's something?

It has also done it when I was doing a game recording using action. In case that helps anyone narrow it down.
I have cleaned my registry and done a disk check as well. I might take the video card out and make sure it's in properly, but I don't see it being that considering I can play my other games just fine.

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That's a good clue.
by R. Proffitt Forum moderator / February 20, 2015 11:39 PM PST
In reply to: No luck

Since it's only that game, research this with game forums on that game.

" game recording " is also a source of lockups.

That is, given the story you may have a very fine machine, but are battling bugs in software.

Have you noticed that folk are having a hard time accepting that apps are still buggy?

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