Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

Computer locks up when playing a game

Feb 20, 2015 8:12AM PST

I recently bought a game, Dying Light, and have a lot of fun with it. The problem though is that once in a while the game will freeze up on me. Depending on what was happening will change what I see color wise, but it looks like little rectangles going across the screen.

I once had this issue with Injustice Gods Among Us, but didn't really think about it. But now the issue is back again with a game that I actually really want to play.

For those that know about Dying Light and the issues it had at first, I have downloaded the latest patch which is suppose to solve MANY of the issues and reinstalled the game but to no avail.

I did a complete clean install of my video drivers to see if that was the issue, but that didn't fix it either.

I once ran the game in windowed mode to see if I could see what was wrong, and it gave me a BSOD. I believe it was a service exception. I don't remember for sure. I can play it in windowed mode sometime and see if it will give me a BSOD all over again.

I'm debating on reinstalling windows and cleaning the entire drive, maybe another driver is messing up somewhere, but I'm a bit out of ideas. I can't do a clean install yet so I figured I would ask around for help.

If anyone has any suggestions, please let me know! Thanks in advance.

Discussion is locked

- Collapse -
Answer
Hard guess given lack of details...
Feb 20, 2015 8:20AM PST

machine, OS age etc.
Dafydd.

- Collapse -
Ah right sorry about that.
Feb 20, 2015 11:07AM PST

Ah right sorry about that. I totally forgot to give those

I have a windows 7, a desktop.

16GB of ram

Motherboard: 1 x ASUS M5A99X EVO R2.0 AM3+ AMD 990X + SB950 SATA 6Gb/s USB 3.0 ATX AMD Motherboard with UEFI BIOS

Graphics card: PowerColor PCS+ AXR9 270X 2GBD5-PPDHE Radeon R9 270X 2GB 256-Bit GDDR5 PCI Express 3.0 CrossFireX Support Video Card

Processor: AMD FX-8350 Black Edition Vishera 8-Core 4.0GHz (4.2GHz Turbo) Socket AM3+ 125W Desktop Processor FD8350FRHKBOX

- Collapse -
You know that sounds similar to a recent back and forth.
Feb 20, 2015 11:49AM PST
- Collapse -
No luck
Feb 20, 2015 3:45PM PST

Unfortunately that didn't help. I was hopeful.

Note, it has only ever happened with this game, and Injustice which was well over... 4/5 months ago?
I tried taking out the new RAM stick I added, which was an 8GB, and have been running it on just 8GB. But that didn't do anything either.

One thing I would like to point out though, the game froze BUT this time I was able to ctr alt del and bring up the task manager and end the process. Normally I can't even do that and have to hard reset. So maybe it's something?

It has also done it when I was doing a game recording using action. In case that helps anyone narrow it down.
I have cleaned my registry and done a disk check as well. I might take the video card out and make sure it's in properly, but I don't see it being that considering I can play my other games just fine.

- Collapse -
That's a good clue.
Feb 20, 2015 11:39PM PST

Since it's only that game, research this with game forums on that game.

" game recording " is also a source of lockups.

That is, given the story you may have a very fine machine, but are battling bugs in software.

Have you noticed that folk are having a hard time accepting that apps are still buggy?
Bob