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Question

Computer locks after startup

by dhollar99 Jun 26, 2013 12:11AM PDT

I have a Toshiba Satellite running Windows 7. Grandson uses it for his homeschool. Once the desk top appears the computer locks completely. In Safe Mode, it does not lock up. I have updated the anti virus and added the rootkill check, and find nothing. I have reloaded the software twice and no luck. Any suggestions???

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Clarification Request

What is this reloaded the software?

by r. proffitt Forum moderator Jun 27, 2013 3:29AM PDT

Software is usually not the Operating System.

And just in case, unplug all USB things when doing this.
Bob

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