Computer Help forum

General discussion

Computer keeps shutting down RESOLVED

I had the same problem for over a month and could not find an answer on this forum so I went into the CPU forum of this site. Apparently the thermal compound between the CPU and the heatsink had dried out and no heat was being transfered. Once I cleaned both surfaces with alcohol and put an even coat of compound on both, the computer fired up and has been running nicely and faster for the last three weeks. I hope this helps.

Discussion is locked
You are posting a reply to: Computer keeps shutting down RESOLVED
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Computer keeps shutting down RESOLVED
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Do I have the same problem????

In reply to: Computer keeps shutting down RESOLVED

I think I might have the same problem. But my laptop only shuts down when it isn't plugged in(it's not instant either it usually goes off in about 15 min) long as it is plugged in it works fine. I bought a new battery about 7 months

Dell Inspiron 6000
Windows XP Service Pack 2

Collapse -
Batteries and life-cycles

In reply to: Do I have the same problem????

Other than "shutdowns" your problem comes from a different sort. As a laptop, and as you mentioned a new battery at 7mos. well that's not new now. Find out your past recharge cycle history. If it say, worth 200 full recharges, and you've done actual 350 1/2 charges, that's roughly 75% of the life of the battery and should start to show wear&tear abit. At about 12mos. or so, many a laptop battery is on they're last legs, so expect it. Also, if a battery is brought from an unknown source that's not a typical brandname or "recommended" those types of batteries may have spotty history or simply put, "are cheaply made". If you demanding laptop use, a battery life can only do so much. Also, if you hadn't already, be sure the laptop is cooled well and/or had a recent cleaning(blow-out odf dust) or inspection of fan operation.

tada -----Willy Happy

Collapse -

In reply to: Batteries and life-cycles

I bought the computer back in 2006 and the battery that came with it just went out 7 months ago and I haven't been using my computer any differently than I had before. And the new battery I bought is a dell battery. When the last one went out the battery life indicators on the battery would turn amber but on my new battery the indicator lights are still green. And I recently cleaned the fan and heat sink(but my fan does seem to be constantly running)

Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


This one tip will help you sleep better tonight

A few seconds are all you need to get a better night's rest.