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Computer keeps crashing and not recovering

by ashton880389 Jun 19, 2018 10:13PM PDT

Specs
GPU-Radeon MSI Gaming RX 480
CPU-i5-6500
Motherboard-H110Gaming
RAM-16X Gigs DDR4 HyperX
Memory-1TB Hard drive-280 Corsair SSD(OS on ssd)
PSU-EVGA650W


Recently my computer has been just randomly crashing in high GPU intense games such as Arma 3 and planetside 2. It would be 10-15mins in the game and just crash. When it crashes it’s just a black and and I have to reboot. No overclocks. Thought it could be a PSU problem so I got a new one and still does the same thing. Now I’m at the point to where if I open the game it will instantly crash. New BIOS drivers new GPU drivers new divers all around. Anyone got any ideas of what it could be.(cleaned my system top to bottom still didn’t help)

Discussion is locked

16 Posts
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Temps
by ashton880389 Jun 19, 2018 10:18PM PDT

And all temps are low

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Re: crashing
by Kees_B Forum moderator Jun 20, 2018 1:04AM PDT

If a reset of Windows 10 doesn't help, it most likely is a hardware issue. I'd start with trying another video card.
What error code do you get on the BSOD?

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None
by ashton880389 Jun 20, 2018 8:30AM PDT

No error just a black screen

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Another cause. Really hard on new techs.
by r. proffitt Forum moderator Jun 20, 2018 8:58AM PDT

I'm running into failing HDDs that do this. Go get a SPECCY REPORT (see google) and look at the 01 Smart Value. If it's off in the thousands the drive is having issues and you may find it unable to repair.

That blank screen could be something else entirely like over heating. For now, leave the cover off and check if the fans are spinning like new and there is no dust and link inside.

If it still fails you need to re-do all the heatsink compound work.

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GPU Idle
by ashton880389 Jun 20, 2018 5:13PM PDT

Just got done reinstalling windows and cleared my whole pc. Now my GPU is idling at 600-1000MHZ at max is 1750... Could my gpu possible have a virus or be bad?

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I have to ask
by r. proffitt Forum moderator Jun 20, 2018 5:15PM PDT

Why is that a problem? MODERN PCs clock up and down to save power. Old PCs would run the GPU and CPU at full tilt burning up the Wats and on laptops, some legs.

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No clue what the problem is
by ashton880389 Jun 20, 2018 5:20PM PDT

Just my GPU is soundly like its going crazy. But just got a new PSU thats 650W so i know thats not the issue. Is it just a bad GPU?

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As presented
by r. proffitt Forum moderator Jun 20, 2018 5:29PM PDT
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Speccy
by ashton880389 Jun 20, 2018 5:32PM PDT
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New Speccy
by ashton880389 Jun 20, 2018 5:43PM PDT
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A Speecy reading for the report TCgZx24rlCUt7C6laq8xOG6
by r. proffitt Forum moderator Jun 20, 2018 5:50PM PDT

1. The CPU looks warm for not gaming. I'd remove the side cover for now.

2. Dual displays? Cut back to one until this machine is working right.

3. Many SVCHOST entries and IP connections. Curb that for now. Read
https://www.howtogeek.com/224981/how-to-stop-windows-10-from-uploading-updates-to-other-pcs-over-the-internet/

4. CPU Core voltage looks a tad low. Try adding 0.1V to that. Double check with CPUID first.

5. GPU temp for idle is a tad high. Remove that case cover for now.

6. SSD/HDD look healthy.

Nothing seems too far out, that low CPU voltage could have it BSOD unexpectedly but temps are on the high side.

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CPU (Double Check)
by ashton880389 Jun 20, 2018 5:59PM PDT

Double check what with CPUID

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Example CPUID or CPUz screen.
by r. proffitt Forum moderator Jun 20, 2018 6:25PM PDT
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This normal?
by ashton880389 Jun 20, 2018 6:32PM PDT
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Sorry
by r. proffitt Forum moderator Jun 20, 2018 7:08PM PDT

That's not the app I asked about. You'll have to ask MSI why it reads 0V.

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Forgot to mention
by ashton880389 Jun 20, 2018 6:13PM PDT

So i took off the side panel and up the CPU voltage. Forgot to mention my screensaver sometimes goes black and sometimes i can drag my cursor across my screen and it will also go black

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