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Computer issues

My laptop worked fine Sunday, November 4, 2018. I used it for 5 hours without a problem or issue. Both started and shut down as usual. Monday I couldn't get anything to work. Anything (Chrome, IE, Word, Excel, Windows Explorer, control panel, etc.) You get the idea. Encountering the same problem today. I have antivirus, firewall, live monitoring for web, etc installed and always on. I looked for an update that may have occurred and mucked things up, but have found none. I can't even get recovery to work once I wait an half hour for the action center to open. I just don't know what else to do or check. If I can get to recovery in safe mode and choose Sunday, does the fact that I am in safe mode automatically mean I will lose files or programs or information?

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Post a Speccy.

In reply to: Computer issues

Post was last edited on November 6, 2018 3:29 PM PST

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Computer issues

In reply to: Post a Speccy.

I do have backups, except for about a week's worth of work. And what I lose will not be a huge deal if I lose anything at all. So is it safe to do a recovery back to the date earlier this week when everything was fine? Do that in safe mode that is?

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Do you also have a desktop?

In reply to: Computer issues

And does it have SATA ports, and is the drive in laptop an SATA drive, or an MMC type SDD drive? If all are SATA, you can pull the drive, put in the desktop on another SATA power and data cables, then pull your data off easily enough.

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