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Question

computer issue no one can solve

by unknownlargo / March 25, 2015 2:48 PM PDT

So. Here's the problem. Every time I boot my computer. It goes through the Nvidia boot sequence, then just hits a black screen. Took it to bestbuy geeksquad. Told me I needed a new os. Got a new os and reinstalled windows (windows Cool and after all day I spent working on this. right back to square one. Please dear god, someone figure out what's wrong with this computer!

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All Answers

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Answer
"after all day I spent working on this".
by Oldartq / March 25, 2015 5:27 PM PDT

What does that mean? Then computer did work ok for a day or you just couldn't get it to work at all?

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poster here
by unknownlargo / March 25, 2015 6:51 PM PDT

No. The computer worked until two nights ago. Got home from work to this black screen issue. What I meant was that I spent all day, going out to bestbuy and reformatting my computer with a new install of windows 8 and nothing changed. It put me right back at square one

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Re: spend whole day
by Kees_B Forum moderator / March 25, 2015 7:16 PM PDT
In reply to: poster here

So you installed Windows 8 while only seeing a black screen during the install? That's impressive. I couldm't do that.

Kees

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Another question.
by Kees_B Forum moderator / March 25, 2015 7:47 PM PDT
In reply to: poster here

What is an "Nvidia boot sequence"?

Indeed, nobody can solve your problem, because you don't tell enough about it, and what you tell is confusing and unclear.

You came home from work and saw a black screen. So do I. But when I turn the PC on it wakes from hibernate and shows the Windows logo, and a few seconds later I can logon. But maybe your PC is turned on while you're at work downloading movies from some p2p-site and you didn't expect to see a black screen?

One of the options is that you need a new videocard, because the old one broke down. I'm sure they can do that at Bestbuy. Why do you think they can't?

Kees

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Answer
Re: new OS
by Kees_B Forum moderator / March 25, 2015 7:13 PM PDT

That's a very strange advice. "You need to reinstall the current OS" would have been fine (although rather drastic), but a "new OS" is not necessary. Then you write "Got a new os and reinstalled windows 8". That's a contradiction: either you reinstalled the old OS, or you installed bought and installed another OS.

So can you tell more about what you did and what happened?

Kees

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Answer
need information
by renegade600 / March 25, 2015 7:31 PM PDT
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