Attention: The forums will be placed on read only mode this Saturday (Oct. 20, 2018)

During this outage (6:30 AM to 8 PM PDT) the forums will be placed on read only mode. We apologize for this inconvenience. Click here to read details

Computer Help forum

Question

Computer Internet speed versus ISP service

by gymnastix / December 13, 2015 10:00 PM PST

I have an Internet service called Verizon High Speed Enhanced. With my speed test producing, on average (after four separate tests through Verizon itself), a download rate of 13.78 Mbps, an upload rate of 0.98 Mbps, and a latency of 28 ms, am I receiving what would be considered an acceptable Internet speed for the level of service I have according to my geographical location?

I also conducted a speed test using the CNET tool, and the overall results measured 13 Mbps.

I reside in Attleboro, MA, a suburb between Boston, MA and Providence, RI. The Internet portion of my monthly Verizon bill is $40.00. Is this a reasonable rate to pay for the Internet service I have?

Thank you.

Discussion is locked
You are posting a reply to: Computer Internet speed versus ISP service
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Computer Internet speed versus ISP service
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
I have a different ISP
by lacsr / December 15, 2015 4:07 AM PST

But the speeds you have posted are very close to what I get for the similar amount of money.
Whether that is reasonable, I do not know. We will see what others comment.

Collapse -
Reply to "I have a different ISP"
by gymnastix / December 15, 2015 7:33 AM PST
In reply to: I have a different ISP

Thank you, and nice to know we both receive comparable service for about the same cost.

I take your shared information as a sign we are getting at least adequate, perhaps even very good Internet service. Although, that said, my Internet cost has doubled since I began using Verizon some five years ago, was only $19.99 then, and (as already mentioned) is $40 now. I have had two special discount deals in that time, am unsure if I have any at present.

I download, upload and and watch video more than anything else I do online. And since I went from regular high speed DSL to High Speed Enhanced I have had less problems with video playability/re-buffering on sites such as Hulu.com, etc.

Popular Forums

icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

FALL TV PREMIERES

Your favorite shows are back!

Don’t miss your dramas, sitcoms and reality shows. Find out when and where they’re airing!