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General discussion

Computer information Icon gives me Windows Help and support

by gottanew1 Jun 3, 2007 10:26AM PDT

From my desktop, when I click on the "Computer Information" icon I get the Windows Help and Support Page.

Can I change this or can I access the information from another program?

I don't want to do a system restore because I don't know when it happened and I've done a lot of stuff I wouldn't want to loose if I go back to an earlier date?

I can't give you to much tech info except HP Pavilion 600n....XP2 home edition...2800XP Processor,...512M ....80 GB
I hope to be able to tell you more if aI can find it.
Thanks.Art

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Had the same problem a while ago

by beerman55448 Jun 3, 2007 12:30PM PDT

It was caused by a registry cleaner that I was using at the time.I don't remember which one though.This is the solution that worked for me.

a. Click Start, click Run, type cmd to open a command prompt. Type the
following commands:
net stop helpsvc
cd /d C:\Windows\pchealth\helpctr
rd packagestore /s /q
cd binaries
start /w helpsvc /svchost netsvcs /regserver /install
b. Run Taskmgr.exe to launch Task Manager. If any of the following
processes are running, stop them:
helpsvc.exe
helphost.exe
helpctr.exe
c. At the command prompt, type: net start helpsvc