There are a couple of other tools that tend to do a better job with the redirect problem.
First, make sure to clean out all your Temporary Internet Files and Cookies (in all browsers), then clean out the "Temp" folders on your computer.. (If using XP, eliminate all files from the "C:\Documents and Settings\Yourusername\Local Settings\Temp" and C:\Windows\Temp folders.
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Next, if you can download the tools below on your current computer, and get them to work, then fine, but frequently the problem malware prevents the programs from running correctly. If that's the case, then download ALL of the tools below on a friend or family member's, CLEAN computer and copy them to a CD or flash drive, then transfer them to the problem machine.
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First, run the following tool to help allow the removal programs below to run. (courtesy of Grinler at BleepingComputer.com)
There are 3 different versions. If one of them won't run then try to run the other one. Be patient.... as a black window should open, then close after finding all the background programs.
Vista and Win7 users need to right click and choose Run as Admin
You only need to get one of them to run, not all of them.
Rkill.exe
http://download.bleepingcomputer.com/grinler/rkill.exe
Rkill.com
http://download.bleepingcomputer.com/grinler/rkill.com
Rkill.scr
http://download.bleepingcomputer.com/grinler/rkill.scr
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IMMEDIATELY after running the "Rkill" tool above, run/install the Hitman Pro and TDSSKiller from the links below which you've also copied to a CD or flash drive, and transfered to the problem machine. Do NOT restart the computer after running Rkill.
Install and run a full system scan with the Hitman Pro program from the link below.
Hitman Pro 3.5
Next, download TDSSKiller and follow the guide to use the tool:
http://support.kaspersky.com/viruses/solutions?qid=208280684
Running Malwarebytes again, at this time, might help also.
And when you're done, check your LAN settings in Internet Explorer like this:
Open Internet Explorer and go to Tools-Internet Options-Connection Tab. Click on the LAN settings button. IF there is a check mark next to "Use a proxy server for your LAN", uncheck it. Click OK. Then OK, again.
Hope this helps.
Grif
Hey Everybody,
I am a complete computer newbie and I now have a problem that seems way above what I can fix on my own. My internet browsers(I.E. and Mozilla) redirect me to random websites when I do an internet search.
So far I have ran Spybot S&D, Malwarebytes, Superantispyware, Rkill, all of these with no fix. Could someone PLEASE tell me what to do next, what software to try and where to get it? Again, I am a complete newbie so pleas be specific when you reply.
Thanks,
Mike

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