A friend of mine was the recent victim of computer hijackers. He has an IBM desktop pc running Windows XP Pro. He was infected with a virus that changed the language to every program on his PC with encryped symbols: o's, x's, lines, <>.'?00)0ooXxx........that sort of thing. He can surf the web because the IE icon is on his desktop, he can click and open programs from the desktop icons, but the encrypted language won't allow him to go any further. Any ideas on how he can rid himself of this nightmare? Please help. Any and all consideration will be appreciated. Thanking you in advance for your time and concern.
Help, my PC with Windows 10 won't shut down properly
Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?