Question

Computer green screens. Help

Oct 18, 2016 3:45AM PDT

Okay so i was watching a video on youtube and suddenly mu PC only displayed a green screen (not the youtube greenscreen glitch) soon after sound stopped working. I started the PC in safe mode and nothing (that i know of) seemed wrong and restarted again normally. Then i tried to look for driver updates and after a while(5min), again the green srcreen. Please help as i don't know what should I do.

PC:
GPU: msi R9 380 GAMING 4G
Motherboard: msi 870A-G54
RAM: 2 Rendition 2GB DDR3 240-pin 256MX64 PC3-1 and 2 Kingston KVR13N9S8/4
PSU: chieftec cft-650-14cs 650w
Don't know about the CPU or HDD honestly but if needed i can look them up.

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Comments
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Answer
(NT) Windows 7 64bit
Oct 18, 2016 5:07AM PDT
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Answer
Green
Oct 18, 2016 6:10AM PDT

Give the inside of the machine a good cleaning with some canned air.
Leave the side panel off and test.

Ram...remove the two 2GB sticks and fit the two 4GB sticks into the proper slots for dual channel...test

Consider replacing that quad rail psu with a single rail unit.

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Thanks!
Oct 18, 2016 11:53AM PDT

I got a new hdmi cable and updated usb drivers(dont know if that made a difference) and also removed the 2 gb ram and seems to be working. Possibly it was the hdmi cable since the other one was old. Should clean up the pc aswell.
Thanks a bunch!

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Answer
sounds like an overheat situation
Oct 18, 2016 11:11AM PDT

Does it do this on another monitor too?

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(NT) Its working now,
Oct 18, 2016 11:57AM PDT
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oops pressed enter
Oct 18, 2016 11:59AM PDT

The pc parts were normal temp. Seems that the issue was an old hdmi cable Grin thanks!

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Answer
Maybe you have some old video card...
Oct 18, 2016 11:33AM PDT

laying around, try them as a test.

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(NT) Dont have any but should it happen again i will try. Thanks
Oct 18, 2016 11:54AM PDT
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Answer
Working! for now
Oct 18, 2016 12:00PM PDT

Sorry for being a newbie and not checking the cable first
Thanks for the replies!

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