1. The RAM is single channel so that's a 10 or more ding on performance.
2. The HDD is a slug of a drive at 5400 RPM. This is a VALUE drive that's dragging anchors on the entire PC. You won't see this until you get your PC all loaded up so it may seem fine at first but THAT'S ONE BAD HDD. You will get clients all the time with this setup. It's bad. It's so bad I'm writing it's bad again. This is dinging your performance more than item 1.
We see this all the time so we move to dual channel RAM and SSD.
I've been using my partner's laptop and I'm convinced there's something wrong. They tell me it's supposed to be a good, fast, gaming laptop, but it freezes on me all the time and even just basic things like watching a dvd takes FOREVER. Please advise me how to make this go faster... It's been a long time since I've used a Windows computer (and 10 is another thing all together...) so I'm at a loss here.
I have a Speccy report here. Hopefully that will provide some answers (Speccy's server was giving me issues, so I've uploaded a txt to google drive): https://drive.google.com/file/d/1dnuJTtPQM1m3g8wV3NDWdrrse3qKKqDt/view?usp=sharing