General discussion

Computer glitch re. Microsoft Update

I have a Sony VAIO laptop VGN-FE550G. Several days ago, I downloaded and installed Microsoft Office 2007 Ultimate. I don't know if this caused my problem but I'm pretty sure I didn't have the problem before that.

Anyway, since then, my computer continually "wants" to install the same Windows Update over. By continually, I mean that every time I open the start menu and click on "shut down," I see the same four-colored small shield next to the "turn off" icon and the message underneath wherein I can click and turn off my laptop without installing the update. I usually install the update --- and it's the same update every time! Moreover, I went to the Windows Update page on Internet Explorer more than once to see what would happen if I checked for needed updates, and each time I found I needed The 2007 Microsoft Office Suite Service Pack 2, which must be the same update I install when I turn off the computer.

HELP! Has anyone ever had a similar problem? If not, does anyone more technology-savvy than I have some idea as to what is causing this and what I might do to resolve the problem?

Gracias; grazzi; merci beaucoup and THANK YOU!


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I meant to say "install the same Windows update over and over." This is minor to be sure but the way it's mistakenly written makes no sense!


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might be a simple as...

going to 'Windows Update'; right click on the update, choose to 'hide this update'.
I've done this in the past, and has worked for me.


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"Might be as simple as. . ."

Thanks. I'll try that. What I am wondering, though, is WHY my computer continues to think I need the update. But maybe it doesn't matter since I know I downloaded it - more than once, too!


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