Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Computer Freezing Event Viewer Says... Anyone translate?

Mar 1, 2004 5:37AM PST

Was looking through my event viewer logged and possibly found the problem of why in the world my computer keeps on freezing and then the monitor won't come on until say 30 min. later, but don't know what it means. It says error (with the time that the problem occured) and says : The following boot-start or system drive(s)failed to load i8042prt. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events/asp.

Windows isn't recognzing my modem under the help and support internet connecting thing for that link so I can't find out whats going on. Does ne one know what this error message means PLZ HELP!

Discussion is locked

- Collapse -
Re:Computer Freezing Event Viewer Says... Anyone translate?
Mar 1, 2004 6:01AM PST

Any problem with your mouse or keyboard ? Some information HERE

- Collapse -
Re:Re:Computer Freezing Event Viewer Says... Anyone translate?
Mar 1, 2004 8:27AM PST

Yes, I have one of those glowing microsoft optical mouses that plugs into the usb port. It doesn't glow when I try to start up my computer when the monitor on't come on which i also thought was weird. When the monitor does come on... the mouse glows

- Collapse -
Re:Re:Re:Computer Freezing Event Viewer Says... Anyone translate?
Mar 1, 2004 7:31PM PST

Seems to be input device problem. Any device conflict ? Check at System Information and Device Manager. The glow mouse is an optical input device, and may be in conflict with the monitor. Consider downloading new drivers for the mouse and the monitor. Try changing to a PS/2 mouse ?

- Collapse -
The rest of the information.
Mar 1, 2004 8:11AM PST

1. The article [Q308427] states that an "event" is any significant occurrence in the system or in a program that requires users to be notified or an entry be added to one of three logs. The Event Log Service records application, security, and system events in Event Viewer that can help identify and diagnose the source of current system problems, or help predict potential system problems.

2. The article [Q314084] describes how to gather more information about an error message that appears on a blue screen but may not provide conclusive answers and may only point you to another problem. Using Pstat.exe, a Resource Kit utility run from the command line, you are given a picture of the processes and drivers that are currently running. By using the starting address in the "LoadAddr" column, you can match the exception address to the driver name nearest and is most likely the driver that called the exception.

3. Access the TechNet "Windows XP Events and Errors" page and enter either the "Source" or the "Error Code". -- the two most important items of information concerning an Event.

- Collapse -
The rest of the system.
Mar 1, 2004 8:28PM PST

For instance http://www.tomshardware.com/howto/20040122/ notes a common issue of lockup, reboot and more in which a hardware issue can cause any number of EventIDs to be produced, but not a word was written about your machine, it's components and more.

As such, not only is what Cursorcowboy missing, but the hardware angle is incomplete as well.

Bob

- Collapse -
Re:Computer Freezing Event Viewer Says... Anyone translate?
Mar 1, 2004 8:37AM PST