With that I can see if there's something running or hardware issues we can tackle.
Recently my laptop has started to freeze up when I'm using it. It seems to only happen when I'm connected to the internet. By freeze up I mean that I cannot do anything with it. The mouse wont move, keypad doesn't work, I can't even bring up the task manager. I end up having to shutdown by pressing the power button. It's not overheating as I have it on a cooling pad and the laptop fan is working. I have done a scan with AVG (it found nothing), used CC cleaner, and defragged and nothing seems to have helped.
PLEASE help! Thank you!