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Question

Computer freezes while watching videos online

by crash1610 / October 16, 2011 6:02 AM PDT
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All Answers

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Answer
Try the Hardware Acceleration trick
by MarkFlax Forum moderator / October 16, 2011 6:14 AM PDT

Go to http://www.adobe.com/software/flash/about/ and ensure the animation works. You may have to refresh the page.

Assuming it does, right click the animation and select Settings, then remove the tick for "Enable Hardware Acceleration".

Restart the browser then re-test the videos.

Mark

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Computer freezes while watching videos online
by crash1610 / October 16, 2011 6:34 AM PDT

Thanks. Already tried to remove tick but didn't solve it...Monitor still goes blank after playing videos...and have to force shut down. Any other ideas?

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"tried to remove tick but didn't solve it."
by R. Proffitt Forum moderator / October 17, 2011 6:01 AM PDT

So you were not successful in unticking that?

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Brilliant
by Mamasmith22 / April 2, 2016 12:14 PM PDT

I have just spent an hour with Microsoft techs trying to resolve this problem and in 2 minutes your solution seems to have worked!

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Answer
What videos in what program?
by Kees_B Forum moderator / October 16, 2011 6:41 AM PDT

Youtube in Firefox is quite something else as Silverlight in IE. Both do streaming video's. And then we have quicktime also.

Kees

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Any videos in both Firefox and IE
by crash1610 / October 17, 2011 5:56 AM PDT

Mostly when watching videos streamed online. It happens more frequently when playing videos in IE. I didn't use to have this problem before....Have had this PC since March last year...Could it be related to the NVIDIA GeForce GT 220 Driver?

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Then we suspect the video card or the driver.
by Kees_B Forum moderator / October 17, 2011 6:01 AM PDT

Running dxdiag (directx diagnostics) might give a clue. Then download and install the latest version of the drivers and try again. Then try to 'play' with all settings for that card.
If all of that doesn't help, it might be time to try another card.

Kees

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Answer
Computer freezes while watching videos online
by Brechan / October 21, 2011 5:28 PM PDT
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Computer Freezes While Watching Videos Online
by Stephen_Motson / April 20, 2014 9:01 PM PDT

The Fix-it solution centre at microsoft did not find anything wrong. But there is something wrong. Computer freezes every couple of minutes when watching itvplayer, etc. Tried the Adobe tip also, but they couldn't find anything wrong either.

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True!
by R. Proffitt Forum moderator / April 21, 2014 1:48 AM PDT

None of the fixit/tips find anything wrong. This can frustrate the new to PC Windows repair folk but I continue to disable the hardware acceleration noted. I have yet to use any troubleshooter, fixit or other tip.

If the machine still locks up, I'm off to look over the machine as a whole. But this post is more than 917 days old so we won't hold that discussion here.
Bob

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