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Question

Computer freezes, have to restart it on the button

by ArtCore987 / October 5, 2017 4:40 AM PDT

Hello everyone,
I have an interesting issue. I bought a second hand mobo and cpu, because my previous mobo malfunctioned, and I have following problem:

Sometimes my PC freezes completely, so I have to shut it down or restart.
The most time I waited to unfreeze is like 5 minutes, after that I decided to restart it.
I noticed that it freezes almost always when I go to a certain site which streams movies. When I try to play a movie few pop ups show and when I try to close one of them PC freezes.
I have adblock and tampermonkey installed, but pop ups show anyway.
I checked Task Manager, and whenever I enter the page with the movie (even before I press play) I see 100% of CPU usage.
It froze few times more when it was idle.
I also checked if it's freezing while playing games, so I installed NFS Hot Pursuit 2010 and everything was ok.
I installed Windows again but the problem remains, tried to test it in safe most, it also hang when I tried to play a video online.

Could you please help me to find out what could be the problem for this?
My PC specs are:

Mobo: ASUS P5K
CPU: Intel Core2Duo E8400 3.0ghz
Graphics Card: AMD Radeon R7 250 Sapphire 1gb
RAM: 1x2gb Kingston + 1x2gb Transcend DDR2 800mhz
Power Supply: Raidmax RX 400XT ~400W
OS: Windows 7 Home Basic 64bit

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All Answers

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Answer
Sadly the age of the parts is not helping.
by R. Proffitt Forum moderator / October 5, 2017 8:12 AM PDT
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I put heat sink compound, that is definitely not a problem
by ArtCore987 / October 5, 2017 10:08 AM PDT

If there was no compound I believe that my PC would turn of after few minutes when playing NFS, but the game runs fluidly. I will check Grif's post, but I really doubt that I installed some malware with a program, because I really take care of what I install.

My drivers are updated with Driver Booster program, it was pretty effective always.

Btw, when I tried to reinstall my Windows I tried to boot it from my usb, but all I got was that Windows 7 screen without any option, PC was not frozen but I didn't get any choice for like 10 minutes.

Then I restarted it and logged on to Windows and reinstalled it from there, so basically I didn't format my System partition.

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Here's the thing
by R. Proffitt Forum moderator / October 6, 2017 8:51 AM PDT

You are using other than the old school install method. I know your doubt about the compound but I'm just a prior PC repair shop owner, electronics designer and someone that helped products get up and through production. In all that I've seen a lot including a machine as you describe.

My goal here is to try to share how we do things to get machines into shape and back to the owners without a return to the shop.

-> Your choice to try the old fashioned established method but there is a new clue in your post. You didn't start with a blank no-partition drive. This means partition or other errors could be dogging this install. Windows 7 when it hangs on boot from the DVD is a sign something is off in the PC and needs investigation.

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CMD Format
by ArtCore987 / October 6, 2017 9:26 AM PDT
In reply to: Here's the thing

Yesterday I managed to reinstall Windows with formatting System partition, but only that one. I was waiting for some time when it booted my usb, but I finally managed to install it in old school way. However the problem still exists.

So your suggestion is that I should format my hard drive with cmd and delete both partitions?

I have one thing more to add, eariler I noticed that there were some barely visible sparkles when I lean the VGA adapter to my Graphics card. Now I bought DVI-D adapter and I can't see sparkles anymore.

One more thing I'd like to ask, is there any possibility that these second hand Mobo and CPU are faulty so this problem is because of one of them?

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Working too hard.
by R. Proffitt Forum moderator / October 6, 2017 1:22 PM PDT
In reply to: CMD Format

If I am going to delete partitions to give W7 a clean install, there is no need to format before the delete. My method takes a few seconds to delete the old partitions and then I have a clean blank drive.

In rare cases I have to boot up a GPARTED CD/USB to do this but that's just a few times over one hundred PCs.

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Answer
My suspicion
by James Denison / October 5, 2017 8:47 AM PDT

Is the pop ups are connected into the videos, like those at Youtube, and until the popup actuates it deliberately freezes the video. I've also noted webpages that won't load fully if some adsites are blocked, and in the status area in browser can see the site keep hammering the ad at the browser, causing it to hang up. Some of those can better be dealt with by redirecting using a hosts file, that comes in all operating systems.

Websites have developed more tricks to try and display their ads, do tracking for which they also get paid, and the advertisers wanting proof of display for the ads, so increasingly more things like this will happen.

Here at CNET I often have trouble getting the Reply button to work in Firefox all while seeing some adsites and trackers I blocked hammering at me, again and again, probably using a "push" method with some javascript coding checking to see if it's there. In fact, I did a thread in Feedback showing over 50 cookies being set on a single page connect here when using Firefox. Yet, have no problems on phpBB forum sites.

Sometimes I have to resort to Chrome instead. You may have to try a different browser for that site and see if that solves your problem. There's Chrome, Firefox, Pale Moon, Brave....others.

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Not those Youtube pop ups
by ArtCore987 / October 5, 2017 10:15 AM PDT
In reply to: My suspicion

These pop ups just jump out when I press play button on the video. Most of time I need to press that play for 3 times so I can finally play the movie, and 3 pop ups jump out.

When I try to close them, I can close 1 for example, and PC is stuck when I try to close the next one.

I tried it on Chrome, Firefox and Opera, it's the same for all of them, even in Safe mode.

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I would abandon that site
by James Denison / October 5, 2017 10:26 AM PDT

Any site that is that determined, even to the detriment of the video they offer, may also have malware they try and load onto your computer too.

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The site is not the problem
by ArtCore987 / October 5, 2017 10:46 AM PDT

If it was only for that site I would just stop visiting it,

But the problem is that my PC froze few times even when it was idle, or doing some normal activity.

I will try to locate any malware, and if don't find anything I will boot some Linux system to check it, then I will now exactly what the problem might be.

Thanks for your answers.

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Answer
Curious
by James Denison / October 5, 2017 8:51 AM PDT

Boot a LIVE DVD of Linux (Mint, Ubuntu, Zorin, Lubuntu,....) and see if it with included browser (usually firefox) does the same thing on the site?

distrowatch.com
osdisc.com

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I will do that for sure
by ArtCore987 / October 5, 2017 10:19 AM PDT
In reply to: Curious

I believe that will definitely tell me if the problem is of hardware or software nature.
I really hope it's software because I already changed mobo and CPU, don't want to change HD or Graphics card too. In that case it would be far better for me to buy whole new configuration than to change one by one component.

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