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Computer freezes after file download

I am running Windows 98 and Internet Explorer 6. I am connected to the internet through a high speed DSL modem. All Windows programs and other software work very well without any problems. My Internet speed is very fast going form web page to web page without any errors or hang ups. The problem I have is trying to download files from websites to my hard drive or floppy disk. About 3 to 5 seconds after the download is complete, the entire computer freezes up and can only be re-started by turning the power off, then on. I find the downloaded file sitting in the correct directory but, is corrupt and un-usable.

I know the problem isn't virus/spyware related as I've checked for that. Can anyone please help?

Thank you

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Re: Computer freezes after file download

In reply to: Computer freezes after file download

Glenn,

Just some thoughts here...First, have you cleared out the C\Windows\Temporary Internet Files folder and the C\Windows\Temp folder on your computer. If both of these folders are full, it could be causing part of the difficulty.

In addition, because resource issues can cause problems with computer freezing, please follow the procedures in both of the links below:

How To Shut Down Unnecessary Start Up Programs

How To Clean Unwanted Files From The Hard Drive

Hope this helps and let us know how it goes.

Grif

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Re: Computer freezes after file download

In reply to: Re: Computer freezes after file download

Thanks Grif,

I eliminated all of the startup items except for the two you recommended. I can't help but think it might be a hardware acceration problem. I had this problem a few years back when I first installed my internet browser. I found a solution somewhere but didn't write it down. Now that I've done a clean re-insatll of Windows 98 and IE6, it's back again!

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Re: Computer freezes after file download

In reply to: Re: Computer freezes after file download

Newbies aren't supposed to do an install of Windows themselves Happy. You're on the wrong forum?

Some thoughts, anyway.

- Please explain 'hardware acceleration'. It doesn't seem to be standard.
- Windows 98 doesn't come with IE6. Did you install it from CD, or did the download from windowsupdate still work then? If so, what changed afterwards?
- Do you maybe mean 'download accelerator'. That's not part of Windows itself, so you must have installed it yourself (you know better than we do). Maybe it's part of the fast cable software? Then try to disable it.
- Downloading a file to a folder is a two-step process. First it's downloaded to Temporary Internet Files, then to the folder you specify. It's unlikely, but can you find a good copy in the TIF-folder?

Your best bet might be to try another browser. Find a friend with a cd-burner and go to www.mozilla.org for either Firefox (0.9) or the full Mozilla. Or order it CD. There are many people here using one of these programs as their main browser, not trusting IE, so you're in good company if you switch Happy. But that's up to you, of course. But whatever you think of those programs, if they work for download that would be a feasible work-around for your problem, I'd say. Some problem are best solved by a work-around, and this might be one of them.

Hope this helps.


Kees

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Re: Computer freezes after file download

In reply to: Re: Computer freezes after file download

Thanks Kees,

Actualy, I do still consider myself a newbie. The re-install wasn't that difficult but, was very time consuming. I did it over three evenings. It was all of the drivers to re-install that took most of the time.

I will try the Mozilla browser if this problem keeps happening. I find that when presented with the option of saving to disk or, opening from the site is given......I have no problem installing/opening the file from the site. Hence, I was able to install IE6 from the site without a problem.

Thanks again.

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Dutch proverb: Modesty graces man.

In reply to: Re: Computer freezes after file download

Glenn,

Did you know that moderator Bob Proffit, recognized as THE guru in about everyone of these forums by about everyone, in his profile describes his computer proficiency as 'intermediate' (having to choose from newbie, beginner, intermediate, advanced and guru).

With regard to your problem: do the disk maintenance Grif advices (clean Temporary Internet Files from IE>Tools>Options, delete all files older than 1 day in c:\windows\temp and do a scandisk). It might not help, but it certainly won't harm!

Kees

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Re: Dutch proverb: Modesty graces man.

In reply to: Dutch proverb: Modesty graces man.

Thanks again Kees,

Yes, I have deleted all of the temporary Internet files. I'll see if it has helped.

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Re: Computer freezes after file download

In reply to: Re: Computer freezes after file download

Is it possible the install of windows isn't quite finished?

Did you install the proper mobo + vid drivers?

BTW. If I rc a blank area of the desktop and select properties this brings up a page about my vid card.

If I browse through the tabs I find a slider for hardware acceleration, if you have the same perhaps drop it back a notch or two and test.

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Re: Computer freezes after file download

In reply to: Re: Computer freezes after file download

Thanks Bob B.

Yes, I did install the video driver and set the acceleration to minimum. I remembered to do this from my experiences a couple of years ago. Playing video content would often crash my computer unless the video card acceleration was turned down. My poor old computer is a PII 266mhz with 128 meg of RAM so, it doesn't like things like video playback. Thanks again.

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Glenn, You Didn't Say....

In reply to: Re: Computer freezes after file download

...whether you had cleaned the computer of junk files, especially the Temp and Temporary Internet Files, then run Scandisk and Defrag.. Did you do that? I included two links in my previous post and you only mentioned one in your response.

Hope this helps.

Grif

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Re: Glenn, You Didn't Say....

In reply to: Glenn, You Didn't Say....

Thanks Grif,

I did the scandisk and de-frag. I'll have to see if that helped. There certainly doesn't seem to be any shortage of good suggestions offered on this forum! Good group guys!

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