Windows Vista forum

General discussion

Computer Freeze when disconnected.

by traviswk / October 15, 2007 9:38 PM PDT

Hey gang I need some help. I do not know very much about computers so I can't do this myself.

Here is my problem:
When my internet disconnects randomly (Once a day average) My computer freezes. It's a pain in the a** especially when I'm working on something. I just got windows vista (yea I know it sucks, but it was free) but this has never happened with XP, so If anyone has any information it would be appreciated.



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Tried Installing The Latest Ethernet Drivers?
by Grif Thomas Forum moderator / October 16, 2007 4:11 AM PDT

..or if it's a wireless connection, use the latest wireless adapter drivers. Visit the computer manufacturer's website, or the ethernet card manufacturer's website, then download and install the newest driver for Vista.

If the problem still happens and you're using a wireless connection to a wireless router, then visit the router manufacturer's website and download, then install the latest firmware for your router.. Many routers have needed to update their firmware so Vista computers will connect correctly.

Hope this helps.


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Don't got a wireless connection.
by traviswk / October 16, 2007 7:15 AM PDT

Thanks for the reply but it's a wired connection.

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And Did You Try The Other Suggestions?
by Grif Thomas Forum moderator / October 16, 2007 9:54 AM PDT

New ethernet drivers for your "wired" connection and updated router firmware?

In addition, you didn't mention what type of connection you DO have... DSL, CAble, Satellite, dial-up? Have you contacted your ISP to see why your connection is faulty? It could be on their end.

Hope this helps.


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by traviswk / October 16, 2007 10:16 AM PDT

Im using dsl with aliant. And I just thinks it's a crappy router. that's the reason for the disconnects. and I've tried a lot of things but i still cant get this son of a gun to work.


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So You HAVE Installed The Newest Firmware For The Router?
by Grif Thomas Forum moderator / October 16, 2007 1:00 PM PDT
In reply to: hum

If still haven't indicated that is a YES. If not please do.. Same with your DSL modem if they're separate boxes.. Install the latest firmware for it as well.

I need to update the firmware on almost every network installation I do.. Most don't come with the newest installed.

And if that doesn't work.. get a new router.

Hope this helps.


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