This is Mike from the Norton Authorized Support Team.
Please tell me which Norton product and version you currently have installed as well as the version of Windows you are running.
If Norton is telling you that it is disabled and you have been notified that there is an issue with a driver, it could be that whatever infection you have, has possibly corrupted a system driver. Please respond back with the information as well as any other relevant information, such as "did you install any new software when the issue began, etc."
Last night, I turned off my desktop, and when I went to turn it on this morning, it went to a black screen with a mouse cursor. I thought it must be a one time thing, I restarted it, and then it went to my desktop. However, on the bottom right it said there was a driver error, Norton Anti-Virus said there was a problem that needed to be fixed, and I checked and it said that my firewall wall and my anti-virus were off. What should I do, is it a virus or something else?